---
title: "Call Manager CUCM Upgrade from Version 11.5 to 12.5"
ocid: "ocds-b5fd17-cfb59581-d16b-4bce-b57a-effee6d7bbe3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cfb59581-d16b-4bce-b57a-effee6d7bbe3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cfb59581-d16b-4bce-b57a-effee6d7bbe3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cfb59581-d16b-4bce-b57a-effee6d7bbe3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HULL UNIVERSITY TEACHING HOSPITALS NHS TRUST"
published: "2021-11-02"
---

# Call Manager CUCM Upgrade from Version 11.5 to 12.5

Buyer: HULL UNIVERSITY TEACHING HOSPITALS NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-cfb59581-d16b-4bce-b57a-effee6d7bbe3

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## Summary

The Hull University Teaching Hospitals NHS Trust has awarded a contract for the upgrade of the Call Manager CUCM system from version 11.5 to 12.5. This contract, valued at £9,994, has been procured through a selective process as a call-off under the Crown Commercial Services Network 2 Framework Agreement (RM3808). The award was confirmed on 24th September 2021, and the contract commenced on 27th September 2021, running until 26th September 2026. The project falls under the telecommunications services industry category and is located in Yorkshire and the Humber.

This tender offers significant opportunities for small and medium-sized enterprises (SMEs) in the telecommunications sector, particularly those specialising in system upgrades and software services. Businesses with expertise in call management systems, integration services, or telecommunications infrastructure would be particularly well-suited to engage in similar future tenders. The procurement process reflects a commitment to quality service provision, which can further bolster the growth of innovative companies in this domain.

## Notice

This notice is being posted to inform of an award of a contract to KCOM for the upgrade of a call manager system CUCM from version 11.5 to 12.5. The procurement was undertaken via a direct award under Crown Commercial Services Network 2 Framework Agreement (RM3808).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2605306c-84b8-4f59-97da-f23e757f1d47 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Nov 2021 |
| Submission deadline | 23 Sep 2021 |
| Future notice date | Not specified |
| Award date | 23 Sep 2021 |
| Contract period | 26 Sep 2021 - 26 Sep 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £9,994 |
| Lots value | Not specified |
| Awards value | £9,994 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HULL UNIVERSITY TEACHING HOSPITALS NHS TRUST |
| Locality | HULL |
| Post town | Hull |
| Postcode | HU3 2JZ |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE11 Kingston upon Hull, City of |
| Local authority | Kingston upon Hull, City of |
| Electoral ward | Central |
| Westminster constituency | Kingston upon Hull North and Cottingham |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KCOM GROUP |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64200000 - Telecommunications services

## Release History

- 2 Nov 2021 at 10:52 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2605306c-84b8-4f59-97da-f23e757f1d47

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2605306c-84b8-4f59-97da-f23e757f1d47
  2nd November 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cfb59581-d16b-4bce-b57a-effee6d7bbe3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cfb59581-d16b-4bce-b57a-effee6d7bbe3.json.