--- title: "Tender for the provision of the Integrated Community Equipment Service (ICES)" ocid: "ocds-b5fd17-cfec04db-1f8c-46f2-aadb-86fa51ef15d3" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cfec04db-1f8c-46f2-aadb-86fa51ef15d3" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cfec04db-1f8c-46f2-aadb-86fa51ef15d3.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-cfec04db-1f8c-46f2-aadb-86fa51ef15d3.json" source: "Contracts Finder" current_stage: "Award" buyer: "HEREFORDSHIRE COUNCIL" published: "2025-04-22" --- # Tender for the provision of the Integrated Community Equipment Service (ICES) Buyer: HEREFORDSHIRE COUNCIL Current stage: Award OCID: ocds-b5fd17-cfec04db-1f8c-46f2-aadb-86fa51ef15d3 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-cfec04db-1f8c-46f2-aadb-86fa51ef15d3) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-cfec04db-1f8c-46f2-aadb-86fa51ef15d3.json) ## Summary Herefordshire Council, collaborating with the NHS Herefordshire and Worcestershire Integrated Care Board, has successfully completed the procurement process for delivering the Integrated Community Equipment Service (ICES) across the West Midlands, UK. This contract, valued at £9,100,000, involves NRS Healthcare as the appointed supplier and covers the supply, installation, and maintenance of medical and social care equipment. The procurement was conducted through an open procedure, and the award decision was published on 22 April 2025. The status of the award is marked as active, with the service contract commencing on 21 March 2025 and concluding on 31 March 2027. This tender creates substantial business growth opportunities, particularly for companies specialising in medical equipment and health services, especially those capable of offering comprehensive logistics and IT support for seamless operations. The emphasis on IT systems for online ordering and logistics planning is particularly lucrative for businesses with robust digital capabilities. The procurement process being open and above the threshold makes it an attractive proposition for SMEs looking to expand their client base in the public sector, although the contract has already been awarded. The service deal also opens doors for prospective suppliers to observe and potentially initiate partnerships or subcontracting arrangements with NRS Healthcare. ## Notice Herefordshire Council and NHS Herefordshire and Worcestershire Integrated Care Board (ICB) are seeking to appoint a supplier to deliver its Integrated Community Equipment Service (ICES) to residents of all ages across the county. The Integrated Community Equipment Service comprises the following main functions: 1) Sourcing and purchasing appropriate equipment (core standard equipment and bespoke special equipment) 2) Delivery and installation 3) Collection, cleaning and recycling 4) Service, maintenance and repairs 5) Storage The bidder must also have the appropriate IT systems in place for seamless online ordering and order tracking, account management and logistics planning / management. Full details are provided within the specification of requirement and the tender documents, which are available from the Supplying the Southwest Portal. Additional information: Herefordshire Council has published this contract opportunity on the 'Supplying the Southwest Portal'. To view the documentation related to this opportunity you will need to register on the portal if you are not already registered with Procontract, and express an interest in the opportunity. To register with Procontract on the Supplying the Southwest Portal, click on the link below or copy and paste the link into your browser's address bar: https://www.supplyingthesouthwest.org.uk ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c47156cf-0e34-45b7-aa20-ee4b7cef4e40 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Large | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Apr 2025 | | Submission deadline | 15 Dec 2024 | | Future notice date | Not specified | | Award date | 20 Mar 2025 | | Contract period | 21 Mar 2025 - 31 Mar 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £9,100,000 | | Lots value | Not specified | | Awards value | £9,100,000 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | HEREFORDSHIRE COUNCIL | | Locality | HEREFORD | | Post town | Hereford | | Postcode | HR4 0LE | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire | | ITL 3 | TLG11 Herefordshire, County of | | Local authority | Herefordshire, County of | | Electoral ward | Widemarsh | | Westminster constituency | Hereford and South Herefordshire | | Delivery location | TLG West Midlands (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | NRS HEALTHCARE | ## CPV Codes ### Divisions - 33 - Medical equipments, pharmaceuticals and personal care products - 85 - Health and social work services ### Codes - 33000000 - Medical equipments, pharmaceuticals and personal care products - 85000000 - Health and social work services ## Release History - 22 Apr 2025 at 14:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c47156cf-0e34-45b7-aa20-ee4b7cef4e40 - 13 Nov 2024 at 14:35 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/45b29303-e179-47c2-a02d-8a8c1b14b0c5 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/c47156cf-0e34-45b7-aa20-ee4b7cef4e40 22nd April 2025 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/45b29303-e179-47c2-a02d-8a8c1b14b0c5 13th November 2024 - Opportunity notice on Contracts Finder ## Notice URLs - https://www.herefordshire.gov.uk - https://www.supplyingthesouthwest.org.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cfec04db-1f8c-46f2-aadb-86fa51ef15d3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cfec04db-1f8c-46f2-aadb-86fa51ef15d3.json.