---
title: "Service Management and Transition Support"
ocid: "ocds-b5fd17-cff334e6-286e-404c-bf66-8a2ef24b522c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cff334e6-286e-404c-bf66-8a2ef24b522c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cff334e6-286e-404c-bf66-8a2ef24b522c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cff334e6-286e-404c-bf66-8a2ef24b522c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOME OFFICE"
published: "2020-01-18"
---

# Service Management and Transition Support

Buyer: HOME OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-cff334e6-286e-404c-bf66-8a2ef24b522c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-cff334e6-286e-404c-bf66-8a2ef24b522c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-cff334e6-286e-404c-bf66-8a2ef24b522c.json)

## Summary

The Home Office has initiated a public procurement process for the contract titled "Service Management and Transition Support". This procurement falls under the IT services industry category, specifically consulting, software development, and support, with a total contract value of £23,000,000. The procurement method employed is selective, enabling the award of a contract through a call-off from an existing framework agreement. The contract period commenced on 31st May 2017 and is set to conclude on 30th May 2020. The tender process was completed on 31st May 2017, with the award notice published on 18th January 2020.

This contract presents significant business growth opportunities for companies specialising in IT services, specifically those offering desktop support, application migration, and platform support. Businesses experienced in handling large-scale IT projects and those capable of delivering consulting and support services can strategically position themselves to compete in similar future tenders. Given that the procurement was conducted through a framework agreement, businesses with established relationships and proven track records within such frameworks may find themselves particularly well-suited for upcoming projects of this nature.

## Notice

Desktop Support, Application migration, File storage, Platform Support. A joint mini-comp with 4 Lots under RM1058

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7b3b4bfb-4657-4cfc-8a51-bb71e471c21d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Not specified |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Jan 2020 |
| Submission deadline | 31 May 2017 |
| Future notice date | Not specified |
| Award date | 30 May 2017 |
| Contract period | 30 May 2017 - 30 May 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £23,000,000 |
| Lots value | Not specified |
| Awards value | £23,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 18 Jan 2020 at 13:41 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7b3b4bfb-4657-4cfc-8a51-bb71e471c21d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7b3b4bfb-4657-4cfc-8a51-bb71e471c21d
  18th January 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cff334e6-286e-404c-bf66-8a2ef24b522c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cff334e6-286e-404c-bf66-8a2ef24b522c.json.