---
title: "YPO - 001172 Multichannel Communications"
ocid: "ocds-b5fd17-cff46d10-3e9d-4b01-a209-1278bce33314"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-cff46d10-3e9d-4b01-a209-1278bce33314"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-cff46d10-3e9d-4b01-a209-1278bce33314.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-cff46d10-3e9d-4b01-a209-1278bce33314.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "YORKSHIRE PURCHASING ORGANISATION"
published: "2025-12-17"
---

# YPO - 001172 Multichannel Communications

Buyer: YORKSHIRE PURCHASING ORGANISATION  
Current stage: Award  
OCID: ocds-b5fd17-cff46d10-3e9d-4b01-a209-1278bce33314

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-cff46d10-3e9d-4b01-a209-1278bce33314)  
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## Summary

The Yorkshire Purchasing Organisation (YPO) awarded the contract titled "YPO - 001172 Multichannel Communications" for the supply of mobile handsets and contact centre systems under the 976 Framework, covering Lots 6 and 7. This procurement, completed via a selective method as a call-off from a framework agreement, targets the industry category encompassing telecommunication and related equipment. Situated in Wakefield, England, the contract period spans from 1st June 2023 to 31st May 2030, with an estimated contract value of GBP 2,000,000 and a minimum value of GBP 831,987.31. The final award was announced on 12th May 2023, following the original award date on 3rd May 2023.

This tender presents substantial growth opportunities for businesses specialising in telecommunications and software systems, particularly those providing mobile handsets and sophisticated contact centre solutions. Companies engaged in developing radio, television, communication, and telecommunication technologies, and those equipped to manage inbound, outbound, and internal communication systems stand well-positioned to excel. While the awarded suppliers, 8X8 UK Limited and Telefonica O2 Holdings Limited, are large-scale entities, the procurement particularly welcomes small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that can offer competitive solutions within the designated framework. This creates a lucrative space for technological advancement and service optimization in related fields, fostering business expansion through collaboration and innovation.

## Notice

Internal YPO direct award under 976 Framework, Lot 6 and 7 for the supply of mobile handsets and contact centre system. This contract will cover mobile phones and system to manage calls inbound, outbound and internally, primarily used by the customer services team, sales and finance. Mobile phones to be mainly used in office, field sales, by drivers and in warehouse.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fc7b5b9a-2534-4e0a-a34c-465326913ec3 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Dec 2025 |
| Submission deadline | 3 Feb 2023 |
| Future notice date | Not specified |
| Award date | 2 May 2023 |
| Contract period | 31 May 2023 - 31 May 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,000,000 |
| Lots value | Not specified |
| Awards value | £844,293 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | YORKSHIRE PURCHASING ORGANISATION |
| Locality | WAKEFIELD |
| Post town | Wakefield |
| Postcode | WF2 0XE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE45 Wakefield |
| Local authority | Wakefield |
| Electoral ward | Wrenthorpe and Outwood West |
| Westminster constituency | Wakefield and Rothwell |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | 8X8; TELEFONICA O2 HOLDINGS |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 48 - Software package and information systems
- 64 - Postal and telecommunications services

### Codes

- 32000000 - Radio, television, communication, telecommunication and related equipment
- 48000000 - Software package and information systems
- 64200000 - Telecommunications services

## Release History

- 17 Dec 2025 at 10:12 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fc7b5b9a-2534-4e0a-a34c-465326913ec3
- 12 May 2023 at 10:06 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fc7b5b9a-2534-4e0a-a34c-465326913ec3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fc7b5b9a-2534-4e0a-a34c-465326913ec3
  17th December 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-cff46d10-3e9d-4b01-a209-1278bce33314. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-cff46d10-3e9d-4b01-a209-1278bce33314.json.