---
title: "UK SBS IT16113 Software Support and Maintenance"
ocid: "ocds-b5fd17-d00c4cdf-adc9-11e6-9901-0019b9f3037b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d00c4cdf-adc9-11e6-9901-0019b9f3037b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d00c4cdf-adc9-11e6-9901-0019b9f3037b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d00c4cdf-adc9-11e6-9901-0019b9f3037b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2018-03-21"
---

# UK SBS IT16113 Software Support and Maintenance

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-d00c4cdf-adc9-11e6-9901-0019b9f3037b

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## Summary

The procurement process involves UK Shared Business Services Limited, which is issuing a tender for "UK SBS IT16113 Software Support and Maintenance". This tender falls under the industry category of computer support and consultancy services, with a contract term of one year starting from 1st August 2016, with an optional extension for another year. The tender process is currently in the award stage, having been published on 22nd June 2016, with a submission deadline that concluded on 7th July 2016. The procurement method employed is an open procedure.

This tender presents significant opportunities for growth, particularly for small and medium enterprises (SMEs) specialising in software support and consultancy services. Companies proficient in maintenance and technical support for IT systems would be well-suited to compete in this process. As the contract is linked to a strategic collaboration with Crown Commercial Service, it offers potential yet diverse opportunities for businesses looking to engage in public procurement within the technology sector.

## Notice

Maintenance and Technical Support for Sun 6.2 and Q&A10 Additional information: The contract term will be for one year with the option to extend by one further year. There is no commitment to proceed with the second year of the contract. As part of the strategic alliance between UK Shared Business Services Ltd (UK SBS) and Crown Commercial Service (CCS), UK SBS can use the CCS eSourcing Suite for future procurements. If you have not yet registered on the eSourcing Suite, this can be done online at https://gpsesourcing.cabinetoffice.gov.uk by following the link 'Register for CCS eSourcing'. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Once you have registered on the eSourcing Suite, a registered user can express an interest for a specific procurement. This is done by emailing Expressionofinterest@crowncommercial.gov.uk. Your email must clearly state: the name and reference for the procurement you wish to register for; the name of the registered Bidder; and the name and contact details for the registered individual sending the email. Crown Commercial Service will process the email and then enable the Bidder to access the procurement online via the e-Sourcing Suite. The registered user will receive a notification email to alert them once this has been done. The Sourcing documents can then be accessed on the eSourcing Suite at: https://gpsesourcing.cabinetoffice.gov.uk using the instructions detailed in the Specification documents within Contracts Finder. As a user of the e-Sourcing Suite you will have access to Emptoris email messaging service which facilitates all messages sent to you and from you in relation to any specific RFX event. Please note it is your responsibility to access these emails on a regular basis to ensure you have sight of all relevant information. For technical assistance on use of the e-Sourcing Suite please contact Crown Commercial Service Helpdesk : Telephone: 0345 010 3503 Training documents to support Bidders utilise Emptoris CCS eSourcing are available in the Contracts Finder Tender documents section.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/aea20717-2f10-4f8a-a0b0-31847cc334d9 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Mar 2018 |
| Submission deadline | 7 Jul 2016 |
| Future notice date | Not specified |
| Award date | 25 Jul 2016 |
| Contract period | 31 Jul 2016 - 31 Jul 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £73,915 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WAVE CONSULTING |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72250000 - System and support services
- 72600000 - Computer support and consultancy services

## Release History

- 21 Mar 2018 at 15:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/aea20717-2f10-4f8a-a0b0-31847cc334d9
- 18 Nov 2016 at 20:16 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/348e465d-1270-40e9-bcee-416d2e462775

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/aea20717-2f10-4f8a-a0b0-31847cc334d9
  21st March 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/348e465d-1270-40e9-bcee-416d2e462775
  22nd June 2016 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ce0a2f59-bdde-4dc1-ba21-7a6a83bbc36d
  Price Schedule
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b303a324-4b8d-45d0-9b4b-0f0c95c283d0
  Contract Terms and Conditions
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3d32959c-dcae-470a-b40f-bb57f659ceee
  Bidder Login to Emptoris
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c056d323-be89-42c3-a1e6-56493b169af2
  Bidder Training
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ed37a056-ebad-4948-b011-4c38c470812f
  Invitation to Quote
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d8c7ab94-cf6c-46b7-997c-6717ee753619
  Invitation to Quote Questions
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/0eefc2e6-81a8-4fc9-b4c0-b3d39e869f50
  Price Schedule
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/70a0c51d-f4fa-45a2-acaa-db87ad8f4603
  Contract Terms and Conditions
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/62547335-27ba-408b-8de3-2d532b082008
  Bidder Login to Emptoris
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/39fab9a2-7c94-44da-ad0d-b1f63367fda4
  Bidder Training
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/7fb3ff2b-caf7-40e4-848a-7bdb40f27197
  Invitation to Quote
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/8de73492-12e1-4143-95fc-c60d4843f9f0
  Invitation to Quote Questions

## Notice URLs

- https://gpsesourcing.cabinetoffice.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d00c4cdf-adc9-11e6-9901-0019b9f3037b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d00c4cdf-adc9-11e6-9901-0019b9f3037b.json.