--- title: "Unified Communications and Networks Support Services" ocid: "ocds-b5fd17-d01813a6-d407-4a12-9757-9b922a6ac800" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d01813a6-d407-4a12-9757-9b922a6ac800" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d01813a6-d407-4a12-9757-9b922a6ac800.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-d01813a6-d407-4a12-9757-9b922a6ac800.json" source: "Contracts Finder" current_stage: "Tender" buyer: "UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST" published: "2018-07-09" --- # Unified Communications and Networks Support Services Buyer: UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST Current stage: Tender OCID: ocds-b5fd17-d01813a6-d407-4a12-9757-9b922a6ac800 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d01813a6-d407-4a12-9757-9b922a6ac800) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d01813a6-d407-4a12-9757-9b922a6ac800.json) ## Summary The University Hospitals Birmingham NHS Foundation Trust is seeking a strategic partner to deliver Unified Communications and Networks Support Services for its facilities, notably the Queens Elizabeth Hospital Birmingham and several others in the West Midlands. The tender process is currently at the active evaluation stage, with a submission deadline set for 30th July 2018. The anticipated contract period for the successful bidder begins with transition services starting 14th January 2019, lasting for five years, with options for extensions. The total value of the contract is estimated between £12 million and £14 million, classified under computer-related services in the public procurement category. This tender presents significant growth opportunities for IT and telecommunications businesses capable of providing comprehensive network support services. Companies with expertise in Wide Area Networks (WAN), Local Area Networks (LAN), and Unified Communications are particularly well-suited to compete. The procurement method utilised is a competitive procedure with negotiation, allowing suppliers to demonstrate their capabilities in managing complex support functions and transitioning services seamlessly to uphold operational continuity. ## Notice University Hospitals Birmingham NHS Foundation Trust (UHB) which runs the Queens Elizabeth Hospital Birmingham (QEHB), Birmingham Chest Clinic, Heartlands Hospital, Good Hope Hospital, Solihull Hospital (collectively known as "HGS") and various community services across the region is to select a suitably qualified and experienced strategic partner to support their unified communications and data networks at each layer of the network. The scope of support covers WAN (not circuits), LAN (Core and Edge), Wi-Fi, Unified Communications including service desk, incident management, configuration, reporting, innovations and ad-hoc services when required. UHB is tendering for services to replace existing contracts due to expire between 2019 and 2020 respectively. The supplier will be expected to plan a phased transition, allowing for a seamless transfer to operational service at the end of the existing contracts. It is anticipated that transition services will commence in January 2019. It is UHB's intention that the contract shall commence on the transition services commencement date and the term of the contract shall expire five (5) years from the operational services commencement date (anticipated to be July 2019 but this is subject to change). There will be options to extend the contract for a further two 12 month periods (5+1+1). Additional information: How to register Register your company on the eSourcing portal (this is only required once) - Browse to the eSourcing Portal: https://nhs.bravosolution.co.uk/nhs_collaborative/web/login.html and click the link to register - Accept the terms and conditions and click 'continue' - Enter your correct business and user details - Note the username you chose and click 'Save' when complete - You will shortly receive an email with your unique password (please keep this secure); 2. Express an Interest in the Tender - Login to the portal with the username/password - Click the 'PQQs / ITTs Open to All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Browse the PQQs (there may be more than one page) and select 'pqq_28488' by clicking on it. - Click the 'Express Interest' button at the top of the page - This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (This is a secure area reserved for your projects only) - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box; 3. Responding to the Tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion, then follow the on-screen instructions to complete the PQQ/ ITT - There may be a mixture of online and offline actions for you to perform (there is detailed online help available). You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5f7385f0-492d-4ec4-b753-5b8a68656706 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Competitive procedure with negotiation (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 9 Jul 2018 | | Submission deadline | 30 Jul 2018 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 14 Jan 2019 - 9 Jul 2024 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £14,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST | | Locality | BIRMINGHAM | | Post town | Birmingham | | Postcode | B15 2GW | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Edgbaston | | Westminster constituency | Birmingham Edgbaston | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72500000 - Computer-related services ## Release History - 9 Jul 2018 at 12:48 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/5f7385f0-492d-4ec4-b753-5b8a68656706 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/5f7385f0-492d-4ec4-b753-5b8a68656706 9th July 2018 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/78a723a3-0d21-4bc0-a9d1-c3dc56fced9e n/a - https://nhs.bravosolution.co.uk/nhs_collaborative/web/login.html Link to eSourcing Portal - http://ted.europa.eu/TED/notice/udl?uri=TED:NOTICE:285469-2018:TEXT:EN:HTML Link to OJEU Contract Notice ## Notice URLs - https://www.uhb.nhs.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d01813a6-d407-4a12-9757-9b922a6ac800. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d01813a6-d407-4a12-9757-9b922a6ac800.json.