---
title: "Sentinel Plus 24-Hour Alarm Monitoring Support"
ocid: "ocds-b5fd17-d04f6f2a-1439-4fec-adf9-403ee5265daa"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d04f6f2a-1439-4fec-adf9-403ee5265daa"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d04f6f2a-1439-4fec-adf9-403ee5265daa.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d04f6f2a-1439-4fec-adf9-403ee5265daa.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NEWCASTLE CITY COUNCIL"
published: "2024-09-17"
---

# Sentinel Plus 24-Hour Alarm Monitoring Support

Buyer: NEWCASTLE CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-d04f6f2a-1439-4fec-adf9-403ee5265daa

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d04f6f2a-1439-4fec-adf9-403ee5265daa)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d04f6f2a-1439-4fec-adf9-403ee5265daa.json)

## Summary

Newcastle City Council has awarded a contract titled "Sentinel Plus 24-Hour Alarm Monitoring Support" under the industry category of alarm-monitoring services (CPV code 79711000). The procurement process followed a limited, negotiated procedure without prior publication, targeting the North East region of the United Kingdom. The tender period ended on 31st July 2024, with the contract running from 1st August 2024 to 31st July 2026. The award, valued at £43,000, was granted to Monitor Computer Systems, reflecting the unique requirement for their proprietary system software support. Key contact for the buying organisation is Janine Lancaster (janine.lancaster@newcastle.gov.uk).

This tender presents specific growth opportunities for businesses specialised in alarm monitoring systems, especially for those that can provide unique or proprietary support services. Small to medium-sized enterprises and voluntary, community and social enterprises may not find this opportunity as accessible due to the specialised nature of the software involved. However, businesses with proven capabilities in bespoke alarm system monitoring and maintenance stand to benefit significantly from engaging with similar municipal contracts in the future.

## Notice

As the alarm monitoring system uses software developed by Monitor Computer Systems, no other company can work on the system.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9019da13-7712-4a9c-9802-cf9364b98514 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated procedure without prior publication (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Sep 2024 |
| Submission deadline | 31 Jul 2024 |
| Future notice date | Not specified |
| Award date | 30 Jul 2024 |
| Contract period | 31 Jul 2024 - 31 Jul 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £43,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NEWCASTLE CITY COUNCIL |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 8QH |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MONITOR COMPUTER SYSTEMS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79711000 - Alarm-monitoring services

## Release History

- 17 Sep 2024 at 09:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9019da13-7712-4a9c-9802-cf9364b98514

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9019da13-7712-4a9c-9802-cf9364b98514
  17th September 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d04f6f2a-1439-4fec-adf9-403ee5265daa. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d04f6f2a-1439-4fec-adf9-403ee5265daa.json.