---
title: "BFI Unified Communications - AWARD"
ocid: "ocds-b5fd17-d06cfb18-c022-4fab-bfa2-4f8cdc47b3e6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d06cfb18-c022-4fab-bfa2-4f8cdc47b3e6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d06cfb18-c022-4fab-bfa2-4f8cdc47b3e6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d06cfb18-c022-4fab-bfa2-4f8cdc47b3e6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BFI"
published: "2017-06-30"
---

# BFI Unified Communications - AWARD

Buyer: BFI  
Current stage: Award  
OCID: ocds-b5fd17-d06cfb18-c022-4fab-bfa2-4f8cdc47b3e6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d06cfb18-c022-4fab-bfa2-4f8cdc47b3e6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d06cfb18-c022-4fab-bfa2-4f8cdc47b3e6.json)

## Summary

The BFI is conducting a public procurement process for the "BFI Unified Communications" project, intending to design, supply, install, train, and support Unified Communications technology across multiple sites in London and Berkhamsted. The procurement stage has reached the Award phase, with the contract period set to commence on 2nd March 2017 and conclude on 1st March 2018. The tender was submitted through an open procurement method, and the tender period ended on 6th January 2017. Key locations for this project include the BFI Stephen Street in London and the BFI Southbank, as well as additional sites in Berkhamsted and Gaydon. The industry category focuses on telecommunications services, with related classifications encompassing various aspects of communication technology.

This tender presents valuable opportunities for businesses involved in telecommunications services, particularly those specialising in systems design, installation, and maintenance. Companies that can provide integrated Unified Communications solutions, including video and audio conferencing, voicemail systems, and robust network services, would be particularly well-suited to compete. The significant scale of the project, supporting up to 570 staff and around 650 physical extensions, indicates a lucrative market for SMEs and larger firms alike in the context of ongoing demand for modernised communication infrastructure within the BFI.

## Notice

The main objective of this procurement is to design, supply, install, train and support the Unified Communications technology that the BFI wishes to implement between March 2017 and March 2018 to support agile working and the replacement of existing telephony infrastructure across the BFI. This project will be staged commencing at our Stephen Street site first between January 2017 and July 2017 (migration plus agile working). The other BFI sites will migrate technology shortly thereafter, but capital works by us to implement full agile working will be programmed for a later date. The scope of the project will be as follows: Design, install, configure and maintain a UC solution and associated SIP trunk services including voicemail and video conferencing, and migrate from the existing system at the following sites; BFI Stephen Street, London, W1T 1LN BFI Southbank, London, SE1 8XT BFI National Archive, Berkhamsted, HP4 3TP BFI National Archive, Gaydon, CV35 0BQ The solution should include unified messaging, instant messaging, presence and video/audio/web conferencing and provide capabilities for users to access messages and voice calls with any device, anywhere and anytime for up to 570 staff and 650 physical extensions. Design, install, configure and maintain a Contact Centre solution. This solution needs to be capable of handling multiple queues and approx. a peak of 20 agents and 1 supervisor, located at the BFI Southbank location, handling voice calls for the BFI Southbank Box Office.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0e290622-7e6d-4549-b11d-21a4c249fb78 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jun 2017 |
| Submission deadline | 6 Jan 2017 |
| Future notice date | Not specified |
| Award date | 8 Feb 2017 |
| Contract period | 2 Mar 2017 - 1 Mar 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BFI |
| Locality | LONDON |
| Post town | West London |
| Postcode | W1T 1LN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | Bloomsbury |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NEXUS OPEN SYSTEMS |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 48 - Software package and information systems
- 50 - Repair and maintenance services
- 51 - Installation services (except software)
- 64 - Postal and telecommunications services

### Codes

- 32342100 - Headphones
- 32342440 - Voice-mail system
- 32400000 - Networks
- 32412000 - Communications network
- 32424000 - Network infrastructure
- 32430000 - Wide area network
- 32522000 - Telecommunications equipment
- 32541000 - Switchboard equipment
- 32550000 - Telephone equipment
- 32551000 - Telephone cables and associated equipment
- 48510000 - Communication software package
- 48515000 - Video conferencing software package
- 50330000 - Maintenance services of telecommunications equipment
- 50332000 - Telecommunications-infrastructure maintenance services
- 50334400 - Communications system maintenance services
- 51340000 - Installation services of line telephony equipment
- 64200000 - Telecommunications services
- 64210000 - Telephone and data transmission services
- 64213000 - Shared-business telephone network services
- 64214000 - Dedicated-business telephone network services
- 64215000 - IP telephone services
- 64216000 - Electronic message and information services
- 64224000 - Teleconferencing services

## Release History

- 30 Jun 2017 at 13:03 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0e290622-7e6d-4549-b11d-21a4c249fb78

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0e290622-7e6d-4549-b11d-21a4c249fb78
  30th June 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d06cfb18-c022-4fab-bfa2-4f8cdc47b3e6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d06cfb18-c022-4fab-bfa2-4f8cdc47b3e6.json.