---
title: "Credit Check and Debt investigation - AWARD"
ocid: "ocds-b5fd17-d07576e1-19eb-4d2a-afa5-dc15497f0ac8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d07576e1-19eb-4d2a-afa5-dc15497f0ac8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d07576e1-19eb-4d2a-afa5-dc15497f0ac8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d07576e1-19eb-4d2a-afa5-dc15497f0ac8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE RIVERSIDE GROUP LIMITED"
published: "2024-10-10"
---

# Credit Check and Debt investigation - AWARD

Buyer: THE RIVERSIDE GROUP LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-d07576e1-19eb-4d2a-afa5-dc15497f0ac8

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## Summary

The Riverside Group Limited, based in Liverpool, and OHG are collaborating on a financial consultancy services project titled "Credit Check and Debt Investigation." The procurement process, managed through an open procedure, focuses on credit checks and debt investigation for potential and existing customers. This contract, awarded to Experian Ltd, commenced on 1st July 2024 and will run until 30th June 2027. Key deliverables include up to 4,500 searches annually, targeting new applicants and tracing former tenants, with delivery across the UK and internationally. The procurement process has been completed, with the award notice published on 3rd July 2024.

This tender presents significant growth opportunities for businesses involved in financial consultancy and database services. Companies specialising in credit checks, debt recovery, and tenant tracing can tap into a stable, long-term contract with regular search volumes. Suitable suppliers include those capable of handling large-scale data analysis and reporting, particularly those experienced in delivering services to housing and social organisations. The contract value of £75,600 provides a stable revenue stream until mid-2027, enabling suppliers to expand their operational capacities and technological resources.

## Notice

TRG and OHG wish to appoint the services of a supplier to provide the following credit checks and debt investigation of potential and existing customers New Applicants o Check affordability based on low-income profile traffic light rating on customers (red, amber, green) supplier to provide details of what each colour represents o Check ID o Address check to ensure applicant is fully disclosing all previous addresses. Suppliers check if any CCJ's or former social housing tenant arrears It is anticipated that the lettings team for TRG and OHG combined will require approx. 350 searches per month. Debt Recovery o Tracing Former Tenants to enable TRG and OHG to pursue the debt with our in-house team. o Trace will include the following information: o Forwarding address, o phone number o email address o Last known dates at current address. It is anticipated that the Debt Recovery team for TRG and OHG will require a batch trace of either, approx. 300. searches per month, or approx. 900 searches be done every 3 months, this list will be updated on a quarterly basis however this number may vary and to be reviewed on a 6 monthly basis. TRG have circa 50 user accounts and OHG have circa 50 user accounts, and at present it is anticipated that we will require approx. 4,500 searches annually. However, this may increase or decrease in the future. (Suppliers to provide details of cost per licence)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2d14fa33-79cc-4cc8-b867-cdd5e627777d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Oct 2024 |
| Submission deadline | 16 May 2024 |
| Future notice date | Not specified |
| Award date | 30 Jun 2024 |
| Contract period | 30 Jun 2024 - 30 Jun 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £75,600 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE RIVERSIDE GROUP LIMITED |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L24 8RF |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | Garston |
| Westminster constituency | Liverpool Garston |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EXPERIAN |

## CPV Codes

### Divisions

- 66 - Financial and insurance services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 66171000 - Financial consultancy services
- 72320000 - Database services

## Release History

- 10 Oct 2024 at 13:24 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2d14fa33-79cc-4cc8-b867-cdd5e627777d
- 10 Oct 2024 at 13:24 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2d14fa33-79cc-4cc8-b867-cdd5e627777d
- 3 Jul 2024 at 08:27 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2d14fa33-79cc-4cc8-b867-cdd5e627777d
- 3 Jul 2024 at 08:26 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2d14fa33-79cc-4cc8-b867-cdd5e627777d
- 3 Jul 2024 at 08:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2d14fa33-79cc-4cc8-b867-cdd5e627777d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2d14fa33-79cc-4cc8-b867-cdd5e627777d
  10th October 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d07576e1-19eb-4d2a-afa5-dc15497f0ac8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d07576e1-19eb-4d2a-afa5-dc15497f0ac8.json.