---
title: "FHFT-Digital Services-2022- Helpdesk Licenses"
ocid: "ocds-b5fd17-d07d0473-ee11-4255-900b-176062009e3d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d07d0473-ee11-4255-900b-176062009e3d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d07d0473-ee11-4255-900b-176062009e3d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d07d0473-ee11-4255-900b-176062009e3d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FRIMLEY HEALTH NHS FOUNDATION TRUST"
published: "2022-05-18"
---

# FHFT-Digital Services-2022- Helpdesk Licenses

Buyer: FRIMLEY HEALTH NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-d07d0473-ee11-4255-900b-176062009e3d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d07d0473-ee11-4255-900b-176062009e3d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d07d0473-ee11-4255-900b-176062009e3d.json)

## Summary

The procurement process for the "FHFT-Digital Services-2022 - Helpdesk Licenses" was initiated by the Frimley Health NHS Foundation Trust, located in Frimley, England. This procurement falls under the software package and information systems category, specifically involving the acquisition of x88 Perpetual Hornbill Supportworks Client Licences along with a year of support and maintenance. The procurement method used was a direct approach through a single tender action due to it being below the threshold, and it has now reached the award stage. The contract period is set from 21st April 2022 to 21st April 2023, with the contract valued at £82,723.52. The tender period ended on 1st April 2022.

This contract presents a significant opportunity for businesses specialising in software services, particularly those offering support and maintenance for client licence products. Small and medium-sized enterprises (SMEs) with expertise in software solutions and responsive customer support are well-positioned to compete in such tenders. Engaging with Frimley Health NHS Foundation Trust or partnering with existing suppliers like Hornbill Service Management Limited could enhance business growth and visibility in the public procurement market.

## Notice

x88 Perpetual Hornbill Supportworks Client Licences & 1 Year Support & Maintenance Incumbent supplier STW applied

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a9c7a080-70cb-4891-9ded-d04a111cc0f3 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 May 2022 |
| Submission deadline | 1 Apr 2022 |
| Future notice date | Not specified |
| Award date | 31 Mar 2022 |
| Contract period | 20 Apr 2022 - 21 Apr 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £82,723 |
| Lots value | Not specified |
| Awards value | £82,723 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FRIMLEY HEALTH NHS FOUNDATION TRUST |
| Locality | FRIMLEY |
| Post town | Guildford |
| Postcode | GU16 7UJ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ25 West Surrey |
| Local authority | Surrey Heath |
| Electoral ward | Frimley |
| Westminster constituency | Surrey Heath |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HORNBILL SERVICE MANAGEMENT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 18 May 2022 at 13:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a9c7a080-70cb-4891-9ded-d04a111cc0f3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a9c7a080-70cb-4891-9ded-d04a111cc0f3
  18th May 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d07d0473-ee11-4255-900b-176062009e3d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d07d0473-ee11-4255-900b-176062009e3d.json.