---
title: "Healthwatch Civi CRM Training"
ocid: "ocds-b5fd17-d07f3030-cfba-46b3-b71a-3b26c43f5515"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d07f3030-cfba-46b3-b71a-3b26c43f5515"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d07f3030-cfba-46b3-b71a-3b26c43f5515.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d07f3030-cfba-46b3-b71a-3b26c43f5515.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CARE QUALITY COMMISSION"
published: "2019-12-09"
---

# Healthwatch Civi CRM Training

Buyer: CARE QUALITY COMMISSION  
Current stage: Award  
OCID: ocds-b5fd17-d07f3030-cfba-46b3-b71a-3b26c43f5515

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d07f3030-cfba-46b3-b71a-3b26c43f5515)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d07f3030-cfba-46b3-b71a-3b26c43f5515.json)

## Summary

The Care Quality Commission is conducting a procurement process for the "Healthwatch Civi CRM Training," classified under IT services and training software. The contract is valued at £27,285 and is currently in the award stage, having been awarded on 16 September 2019. The training contract, which commenced on 1 October 2019, is set to conclude on 31 December 2021. This procurement is executed through a selective method, specifically as a call-off from a framework agreement, with delivery options available to several locations including the United Kingdom and other British territories.

This tender presents significant growth opportunities for SMEs, particularly those specialising in IT training and consultancy services. Businesses that possess expertise in CRM software and tailored training solutions will find a competitive edge. Engaging in this contract can enhance a supplier’s portfolio, expand their market presence, and establish long-term relationships with public sector organisations, thereby driving their growth strategy forward.

## Notice

Healthwatch Civi CRM training. Specialised survey training, support calls and development

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f12b491f-6f89-45bc-b64a-da47dc606e76 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Dec 2019 |
| Submission deadline | 14 Aug 2019 |
| Future notice date | Not specified |
| Award date | 15 Sep 2019 |
| Contract period | 30 Sep 2019 - 31 Dec 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £27,285 |
| Lots value | Not specified |
| Awards value | £32,742 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CARE QUALITY COMMISSION |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1W 9SZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Pimlico North |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NORTHRIDGE DIGITAL |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48931000 - Training software package
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 9 Dec 2019 at 15:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f12b491f-6f89-45bc-b64a-da47dc606e76

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f12b491f-6f89-45bc-b64a-da47dc606e76
  9th December 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f1b88bdc-fcfa-48e0-9289-4dc3bfc7266c

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d07f3030-cfba-46b3-b71a-3b26c43f5515. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d07f3030-cfba-46b3-b71a-3b26c43f5515.json.