---
title: "Customer Survey Services"
ocid: "ocds-b5fd17-d0853171-d6c7-42cf-879f-f542d4988877"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d0853171-d6c7-42cf-879f-f542d4988877"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d0853171-d6c7-42cf-879f-f542d4988877.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d0853171-d6c7-42cf-879f-f542d4988877.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "THE GUINNESS PARTNERSHIP LTD"
published: "2018-07-03"
---

# Customer Survey Services

Buyer: THE GUINNESS PARTNERSHIP LTD  
Current stage: Tender  
OCID: ocds-b5fd17-d0853171-d6c7-42cf-879f-f542d4988877

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d0853171-d6c7-42cf-879f-f542d4988877)  
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## Summary

The Guinness Partnership Ltd has initiated a tender for "Customer Survey Services," with a focus on providing telephone-based customer satisfaction surveys, intending to transition to alternative methods in the future. This tender falls under the market research services category, with a value of £700,000, and is located in the United Kingdom. The procurement process is currently in the active tender stage, with the tender period ending on 12th August 2018. The contract is set to commence on 15th October 2018 and will last until 14th October 2021. The procurement method employed is an open procedure, allowing participation from various bidders.

This tender presents an opportunity for businesses specialising in market research and social research services, particularly those with expertise in customer satisfaction surveys. Companies that are capable of adapting to evolving survey methods and are experienced in managing large-scale surveys would be particularly well-suited to compete for this contract. Given the value of the contract and the potential to engage with a significant client, businesses in these fields should consider this a valuable opportunity for expansion and collaboration with The Guinness Partnership Ltd.

## Notice

Provision of telephone based customer satisfaction surveys with a view to transition to alternative survey methods in the future.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/045f47b5-3e7b-4d12-9452-d729eab6cb80 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Jul 2018 |
| Submission deadline | 12 Aug 2018 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 14 Oct 2018 - 14 Oct 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £700,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE GUINNESS PARTNERSHIP LTD |
| Locality | LONDON |
| Post town | North West London |
| Postcode | NW1 3FG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | Regent's Park |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79310000 - Market research services
- 79315000 - Social research services
- 79342310 - Customer survey services
- 79342311 - Customer satisfaction survey

## Release History

- 3 Jul 2018 at 15:52 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/045f47b5-3e7b-4d12-9452-d729eab6cb80

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/045f47b5-3e7b-4d12-9452-d729eab6cb80
  3rd July 2018 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.guinnesspartnership.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d0853171-d6c7-42cf-879f-f542d4988877. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d0853171-d6c7-42cf-879f-f542d4988877.json.