---
title: "Provision of Travel Services for Immigration Purposes."
ocid: "ocds-b5fd17-d09a4032-1368-41de-b494-a14ed0bcdbf9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d09a4032-1368-41de-b494-a14ed0bcdbf9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d09a4032-1368-41de-b494-a14ed0bcdbf9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d09a4032-1368-41de-b494-a14ed0bcdbf9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOME OFFICE"
published: "2019-04-08"
---

# Provision of Travel Services for Immigration Purposes.

Buyer: HOME OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-d09a4032-1368-41de-b494-a14ed0bcdbf9

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## Summary

The Home Office, located in Croydon, is currently engaged in a public procurement process titled "Provision of Travel Services for Immigration Purposes." This tender falls under the travel services industry category and has a total contract value of £5,690,193 with a duration of seven years, starting from November 1, 2017, and concluding on October 31, 2024. The procurement method employed is a selective procedure, and the tender period initially concluded on April 14, 2017. The awarded contract is currently with Carlson Wagonlit UK Ltd.

This tender presents substantial opportunities for businesses specialising in travel booking services, particularly those with expertise in managing complex travel arrangements that comply with aviation regulations for immigration. Companies proficient in charter services, ticket booking, and accommodation arrangements may find this contract appealing, especially those capable of handling high-volume travel logistics within the UK and internationally. As the contract involves a significant volume of pass-through costs estimated at around £200 million, there is potential for additional business growth in related travel services.

## Notice

The Home Office is responsible, under the Immigration Act 1971 and the Immigration and Asylum Act 1999, for detaining and/or enforcing the removal of certain persons (returnees) from the UK. Returnees (and when required security escort staff) are transported either by scheduled flights with commercial carriers or via chartered aircraft. The core objective of the Travel Service is to manage the transport arrangements for those individuals being removed from the UK. There may also be a requirement to manage travel arrangements for other immigration/government purposes as required by the Authority e.g. for Prisoner Transfers overseas. The Home Office sought commercial partner(s) for the provision of a range of travel booking services. These services include (but are not limited to): - Provision of a comprehensive travel service that complies with requirements and restrictions imposed in relation to the transportation of immigration passengers by carriers for scheduled flights; - Provision of tickets for Service Users, taking into account restrictions imposed by individual airlines; - Following detailed and specific individual airline procedures for obtaining refunds; - Managing relationships with the carriers to maximise cost-effective opportunities; - Provision of a complete Charter service as necessary; - Providing hotel bookings as necessary. The contract value of 5 690 193 GBP, is a whole life cost at today's price for the full contract period of 7 years (5 years initial period and two years extension). This value does not include pass through costs, which are estimated to be in the region of 200 000 000 GBP and are associated with purchase costs for tickets, chartering aircraft(s) and hotel bookings. Additional information: All previous published communication in relation to this communication is available within the "Document Family" link in the published award notice.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/36f67d6d-2b26-4ecb-88c6-41291aa8af37 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Apr 2019 |
| Submission deadline | 14 Apr 2017 |
| Future notice date | Not specified |
| Award date | 29 May 2017 |
| Contract period | 1 Nov 2017 - 31 Oct 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,690,193 |
| Lots value | Not specified |
| Awards value | £5,690,193 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | CROYDON |
| Post town | Croydon |
| Postcode | CR9 2BY |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI62 Croydon |
| Local authority | Croydon |
| Electoral ward | Fairfield |
| Westminster constituency | Croydon West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CARLSON WAGONLIT |

## CPV Codes

### Divisions

- 63 - Supporting and auxiliary transport services; travel agencies services

### Codes

- 63515000 - Travel services

## Release History

- 8 Apr 2019 at 15:25 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/36f67d6d-2b26-4ecb-88c6-41291aa8af37
- 21 Jul 2017 at 15:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/36f67d6d-2b26-4ecb-88c6-41291aa8af37

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/36f67d6d-2b26-4ecb-88c6-41291aa8af37
  8th April 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d700a7ed-ead1-4890-9175-cb5c91a85d3e
  Redacted copy of Travel Services Contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d09a4032-1368-41de-b494-a14ed0bcdbf9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d09a4032-1368-41de-b494-a14ed0bcdbf9.json.