---
title: "Future NHS Workforce Solution (including Electronic Staff Record (ESR) Services)"
ocid: "ocds-b5fd17-d0a131b8-882a-49f9-a4c9-6d60a3e0b79e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d0a131b8-882a-49f9-a4c9-6d60a3e0b79e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d0a131b8-882a-49f9-a4c9-6d60a3e0b79e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d0a131b8-882a-49f9-a4c9-6d60a3e0b79e.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NHS BUSINESS SERVICES AUTHORITY"
published: "2022-08-24"
---

# Future NHS Workforce Solution (including Electronic Staff Record (ESR) Services)

Buyer: NHS BUSINESS SERVICES AUTHORITY  
Current stage: Tender  
OCID: ocds-b5fd17-d0a131b8-882a-49f9-a4c9-6d60a3e0b79e

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## Summary

The NHS Business Services Authority is initiating a selective procurement for the Future NHS Workforce Solution, which includes Electronic Staff Record (ESR) Services. This procurement opportunity falls under the Information technology services category. The value of the contract is £1.7 billion, with a tender deadline of 7th October 2022. The contract period is set to start on 1st August 2024 and end on 31st July 2039. This procurement process is in the "Competitive procedure with negotiation" stage.

This tender by the NHS offers lucrative opportunities for businesses providing IT services, software solutions, payroll management, e-learning, and consultancy services. Companies with expertise in enterprise resource planning software, recruitment services, and personnel management would be well-suited to compete. The location of this procurement is in England and Wales, with potential for national and local organisations to participate in delivering a user-centric digital workforce solution for the NHS.

## Notice

The Authority require a new transformed integrated workforce management solution for the NHS in England and Wales. The current Electronic Staff Record (ESR) service includes HR and payroll; learning; talent management; Total Reward Statements and workforce reporting. It is supported by a supply of systems, support and auxiliary services that enable its effective utilisation. ESR currently pays over 1.8m NHS employees every month, equivalent to around five percent of the UK workforce. The future NHS workforce solution will fulfil the ambition of providing the NHS with a user centred digital workforce solution to empower people from both national and local organisations to carry out their roles effectively and efficiently, supporting them through their journey with the NHS. NHSBSA require a supplier to manage the ESR service, transform, develop, implement and manage a future NHS workforce solution and once migration of user organisations completes, decommission the ESR service. Documents are available on the Atamis e-Tendering system, for which you will need to register if you do not already have an account. https://health-family-contract-search.secure.force.com/ProSpend__CS_ContractPage?SearchType=Projects&uid=a078d000000thtNAAQ&searchStr=&sortStr=Recently+Published&page=1&filters=&County= Help information including a video can be founds on the Home page. https://health-family.force.com/s/Welcome

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/90a6918c-4b89-4f4f-adab-9f13b117a146 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Aug 2022 |
| Submission deadline | 7 Oct 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Jul 2024 - 31 Jul 2039 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,700,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BUSINESS SERVICES AUTHORITY |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLL Wales |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 80 - Education and training services

### Codes

- 48450000 - Time accounting or human resources software package
- 48451000 - Enterprise resource planning software package
- 72212450 - Time accounting or human resources software development services
- 72212451 - Enterprise resource planning software development services
- 72222300 - Information technology services
- 72260000 - Software-related services
- 79211110 - Payroll management services
- 79410000 - Business and management consultancy services
- 79600000 - Recruitment services
- 79631000 - Personnel and payroll services
- 79900000 - Miscellaneous business and business-related services
- 80420000 - E-learning services

## Release History

- 24 Aug 2022 at 11:38 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/90a6918c-4b89-4f4f-adab-9f13b117a146
- 24 Aug 2022 at 11:36 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/248b6843-0b1d-4317-a725-9bf3084e2662
- 23 Aug 2022 at 18:27 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4e876c52-2721-4854-923a-6ffdc6fccb0f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/90a6918c-4b89-4f4f-adab-9f13b117a146
  24th August 2022 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/248b6843-0b1d-4317-a725-9bf3084e2662
  24th August 2022 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/4e876c52-2721-4854-923a-6ffdc6fccb0f
  23rd August 2022 - Opportunity notice on Contracts Finder

## Notice URLs

- https://health-family-contract-search.secure.force.com/ProSpend__CS_ContractPage?SearchType=Projects&uid=a078d000000thtNAAQ&searchStr=&sortStr=Recently+Published&page=1&filters=&County=
- https://health-family.force.com/s/Welcome

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d0a131b8-882a-49f9-a4c9-6d60a3e0b79e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d0a131b8-882a-49f9-a4c9-6d60a3e0b79e.json.
