---
title: "Snow Owl Support & Maintenance"
ocid: "ocds-b5fd17-d0a457e6-33bc-4524-90d4-52e2c632dcd5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d0a457e6-33bc-4524-90d4-52e2c632dcd5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d0a457e6-33bc-4524-90d4-52e2c632dcd5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d0a457e6-33bc-4524-90d4-52e2c632dcd5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS DIGITAL"
published: "2022-06-23"
---

# Snow Owl Support & Maintenance

Buyer: NHS DIGITAL  
Current stage: Award  
OCID: ocds-b5fd17-d0a457e6-33bc-4524-90d4-52e2c632dcd5

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d0a457e6-33bc-4524-90d4-52e2c632dcd5)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d0a457e6-33bc-4524-90d4-52e2c632dcd5.json)

## Summary

The procurement process for the "Snow Owl Support & Maintenance" contract was carried out by NHS Digital, located in Leeds, United Kingdom. This procurement falls within the services industry category, specifically related to software support services. The procurement method used was a direct approach through a single tender action, with a total contract value of £80,000. The contract period commenced on 18 March 2022 and concluded on 17 September 2022. The award for this contract was officially published on 23 June 2022, following its completion on 31 March 2022.

This tender presents an excellent opportunity for businesses specialising in software support services, particularly for small and medium-sized enterprises (SMEs). Companies with the capability to provide support and maintenance for software platforms would be well-suited to compete. Engaging in such contracts can enhance business visibility and facilitate growth in the public sector, allowing these businesses to establish themselves as reliable partners for major public organisations like the NHS.

## Notice

Support and Maintenance contract for the SnowOwl authoring platform.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4eaadcfd-a3bf-4967-95c9-29acf6c89938 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Jun 2022 |
| Submission deadline | 17 Mar 2022 |
| Future notice date | Not specified |
| Award date | 30 Mar 2022 |
| Contract period | 18 Mar 2022 - 17 Sep 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £80,000 |
| Lots value | Not specified |
| Awards value | £80,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS DIGITAL |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 4EG |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Hunslet & Riverside |
| Westminster constituency | Leeds South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | B2I HEALTHCARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 23 Jun 2022 at 15:01 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4eaadcfd-a3bf-4967-95c9-29acf6c89938

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4eaadcfd-a3bf-4967-95c9-29acf6c89938
  23rd June 2022 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/8d000000Id1e/lvisxTagwGBhXW5YRdLyFTLKywoDtBNOE1amvO_3t5Q
  C75573 (18.05.22) Snow Owl Support and Maintenance

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d0a457e6-33bc-4524-90d4-52e2c632dcd5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d0a457e6-33bc-4524-90d4-52e2c632dcd5.json.