---
title: "Housing Ombudsman landlord & tenant e-learning"
ocid: "ocds-b5fd17-d0a808ee-7324-4534-addc-528bf1cc996b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d0a808ee-7324-4534-addc-528bf1cc996b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d0a808ee-7324-4534-addc-528bf1cc996b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d0a808ee-7324-4534-addc-528bf1cc996b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOUSING OMBUDSMAN SERVICE"
published: "2017-03-09"
---

# Housing Ombudsman landlord & tenant e-learning

Buyer: HOUSING OMBUDSMAN SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-d0a808ee-7324-4534-addc-528bf1cc996b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d0a808ee-7324-4534-addc-528bf1cc996b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d0a808ee-7324-4534-addc-528bf1cc996b.json)

## Summary

The Housing Ombudsman Service is seeking to enhance its online e-learning programme for landlords and tenants, focusing on complaints management. This tender, titled "Housing Ombudsman landlord & tenant e-learning," falls within the education and training services category. The contract, originally awarded on 9th January 2017, is part of a limited procurement method that did not require prior publication of a contract notice. The contract's total value is £35,000, with an initial contract period extending from 9th January 2017 to 8th January 2019, based in the South East region of the United Kingdom.

This tender presents significant growth opportunities for businesses in the education and training sectors, particularly those specialising in online learning solutions. With the emphasis on redesigning the e-learning service, companies that can deliver innovative training modules and technological enhancements could find themselves well-placed to compete. Small and medium-sized enterprises may particularly benefit from this opportunity, given the suitability indications for SMEs. Prospective bidders should be prepared to offer compelling educational resources tailored to the needs of landlords and tenants alike.

## Notice

Housing Ombudsman (HOS) provides on line e-learning to landlords and their tenants regarding management of complaints. The new service is looking to redesign how that service is offered and some modules are revamped whilst others are introduced. This is offered by HOS free of charge service to our clients.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bb2b2603-31d3-4012-aa1a-8c8d5e268ab6 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award of contract without prior publication of a contract notice |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Mar 2017 |
| Submission deadline | 12 Dec 2016 |
| Future notice date | Not specified |
| Award date | 9 Jan 2017 |
| Contract period | 23 Jan 2017 - 6 Jan 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £35,000 |
| Lots value | Not specified |
| Awards value | £25,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOUSING OMBUDSMAN SERVICE |
| Locality | SOUTH QUAYS LONDON |
| Post town | East London |
| Postcode | E14 9GE |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Blackwall & Cubitt Town |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TRAINEASY |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80000000 - Education and training services

## Release History

- 9 Mar 2017 at 15:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bb2b2603-31d3-4012-aa1a-8c8d5e268ab6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bb2b2603-31d3-4012-aa1a-8c8d5e268ab6
  9th March 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1f140ba2-972d-4a85-bb2e-e250f5b00b4d
  elearning GCloud call off contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d0a808ee-7324-4534-addc-528bf1cc996b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d0a808ee-7324-4534-addc-528bf1cc996b.json.