---
title: "project_23988 - Device support and request services"
ocid: "ocds-b5fd17-d0b3a965-9eb6-4f7d-98fd-5c5559ff2955"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d0b3a965-9eb6-4f7d-98fd-5c5559ff2955"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d0b3a965-9eb6-4f7d-98fd-5c5559ff2955.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d0b3a965-9eb6-4f7d-98fd-5c5559ff2955.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2021-08-12"
---

# project_23988 - Device support and request services

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-d0b3a965-9eb6-4f7d-98fd-5c5559ff2955

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d0b3a965-9eb6-4f7d-98fd-5c5559ff2955)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d0b3a965-9eb6-4f7d-98fd-5c5559ff2955.json)

## Summary

The Department for Work and Pensions has successfully completed a procurement process for the project titled "Device support and request services." This initiative falls under the IT services industry category, specifically involving consulting and software development. The procurement method employed was selective, with the contract awarded as a call-off from a framework agreement. The contract, valued at approximately £16.2 million, commenced on 13th July 2021 and is set to continue until 12th July 2023. The delivery location is in Manchester, North West England, with the tender period concluding on 19th April 2021.

This procurement presents significant opportunities for businesses in the IT services sector, especially for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Companies specialising in the provision of IT support, hardware supply, and remote working solutions would be particularly well-suited to engage in similar future tenders. The scale of this contract indicates a demand for reliable service providers capable of supporting large-scale operations within the public sector.

## Notice

Storage and supply of laptop bundles to support wfh activities

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/adbf0235-bea2-4f08-9577-4166bde00689 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Aug 2021 |
| Submission deadline | 19 Apr 2021 |
| Future notice date | Not specified |
| Award date | 7 Jun 2021 |
| Contract period | 12 Jul 2021 - 12 Jul 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £16,213,961 |
| Lots value | Not specified |
| Awards value | £16,213,961 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M2 3AA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CDW |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 12 Aug 2021 at 09:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/adbf0235-bea2-4f08-9577-4166bde00689

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/adbf0235-bea2-4f08-9577-4166bde00689
  12th August 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6a8be007-aed9-4068-a7e5-c0d8da76e316
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d0b3a965-9eb6-4f7d-98fd-5c5559ff2955. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d0b3a965-9eb6-4f7d-98fd-5c5559ff2955.json.