---
title: "Kofax Support Renewal 2022"
ocid: "ocds-b5fd17-d0bc7841-6ee9-44a2-96d0-69ce0c07929b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d0bc7841-6ee9-44a2-96d0-69ce0c07929b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d0bc7841-6ee9-44a2-96d0-69ce0c07929b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d0bc7841-6ee9-44a2-96d0-69ce0c07929b.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "FINANCIAL OMBUDSMAN SERVICE"
published: "2021-11-01"
---

# Kofax Support Renewal 2022

Buyer: FINANCIAL OMBUDSMAN SERVICE  
Current stage: Tender  
OCID: ocds-b5fd17-d0bc7841-6ee9-44a2-96d0-69ce0c07929b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d0bc7841-6ee9-44a2-96d0-69ce0c07929b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d0bc7841-6ee9-44a2-96d0-69ce0c07929b.json)

## Summary

The Financial Ombudsman Service is currently conducting a tender for the "Kofax Support Renewal 2022," aimed at acquiring IT services related to consulting, software development, and support. This procurement process is classified under the CPV code 72000000 and is taking place in London, United Kingdom. The tender was published on 1st November 2021 and is in the active stage, with the tender period set to close by 8th November 2021. The total value of the contract is approximately £50,544.07, and it is being processed through a limited procurement method, specifically via competitive quotation below the specified threshold.

This tender presents a significant opportunity for businesses specialising in IT services, particularly those that can provide software support and consulting services. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate due to the nature of the procurement approach, which is designed to foster competition among a diverse range of suppliers. Companies with experience in document management systems and related software support services would be well-positioned to compete for this contract, thus enabling potential growth through partnership with a prominent public sector organisation.

## Notice

Kofax is used by the Customer Help Division and is used to manage the scanning of incoming documents - scanning, categorising and placing them onto the correct Clipper or Phoenix case (or creating a new one).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c60684f0-6a2e-47a1-bcdd-373a3b4f3e08 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Nov 2021 |
| Submission deadline | 8 Nov 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Jan 2022 - 31 Dec 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,544 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL OMBUDSMAN SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 9SR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 1 Nov 2021 at 12:46 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c60684f0-6a2e-47a1-bcdd-373a3b4f3e08

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c60684f0-6a2e-47a1-bcdd-373a3b4f3e08
  1st November 2021 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ab0ea4a0-e597-47fb-8f78-7473c06b6a7b
  n/a
- https://procurement.financial-ombudsman.org.uk/web/login.html
  Link to Jaggaer (e-sourcing portal)

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d0bc7841-6ee9-44a2-96d0-69ce0c07929b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d0bc7841-6ee9-44a2-96d0-69ce0c07929b.json.