---
title: "Quotation for Personal Safety - Dealing with Violent and Aggressive Situations - AWARD"
ocid: "ocds-b5fd17-d0d50ba4-7f62-4544-8bda-d4128cd1eef3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d0d50ba4-7f62-4544-8bda-d4128cd1eef3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d0d50ba4-7f62-4544-8bda-d4128cd1eef3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d0d50ba4-7f62-4544-8bda-d4128cd1eef3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SANDWELL METROPOLITAN BOROUGH COUNCIL"
published: "2019-07-31"
---

# Quotation for Personal Safety - Dealing with Violent and Aggressive Situations - AWARD

Buyer: SANDWELL METROPOLITAN BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-d0d50ba4-7f62-4544-8bda-d4128cd1eef3

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## Summary

The Sandwell Metropolitan Borough Council is seeking a qualified training provider for a contract titled "Quotation for Personal Safety - Dealing with Violent and Aggressive Situations." This opportunity falls within the personnel training services sector and is located in Oldbury, West Midlands, UK. The procurement process is currently at the award stage, following an open tender procedure. The contract, which has been awarded to Linus Services Ltd, has an estimated budget of £20,000 and covers a duration from April 1, 2019, to March 31, 2021. The closing date for submissions was March 12, 2019.

This tender presents significant opportunities for businesses specialising in training services, particularly those experienced in personal safety and conflict resolution. Providers that can offer tailored training solutions aimed at enhancing customer care and safely managing aggressive situations would be particularly well-suited to compete in this bidding process. The service delivery will take place on-site at the council's premises, opening avenues for local businesses within the West Midlands region.

## Notice

Quotation for Personal Safety - Dealing with Violent and Aggressive Situations Sandwell Metropolitan Borough Council, Learning and Development Team is seeking to appoint an experienced training provider to deliver Personal Safety - Dealing with Violent and Aggressive situations to a variety of teams across the organisation. Training is to be delivered at Sandwell metropolitan Borough Councils premises and the Council is seeking to appoint a single contractor for the provision of this service. The requirement is to ensure that the course is tailored to meet the various situations that work groups may come across. The focus will need to be at the preventative level and how to remove yourself safely from a situation. The training will focus on an element of customer care and how we raise customer care to reduce incidents and get a positive outcome. The estimated budget available for the delivery of this training is PS20,000 and the contract period will be for two years commencing April 2019 to April 2021. However, this information is intended to assist with the preparation of your bid. The Council does not bind itself to this or any other figure and is not a guarantee of business which may be generated from this contract. The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the Quotation document or other related documents. In Order To View a On-Line Questionnaire (if applicable) or Submit a Quotation, you will be required to' Opt-In'. Please be mindful that if you are cut and pasting your question responses onto the On-Line Questionnaire that you do so from a notepad document, this is due to the fact that some special characters are not accepted within the On-Line Questionnaire. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system please contact the In-tend support team on 0844 272 8810. Closing date: Tuesday 12th March 2019 at 15:00hrs

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a3c0307c-c36a-4d5f-ab18-ad41a8d14773 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Jul 2019 |
| Submission deadline | 12 Mar 2019 |
| Future notice date | Not specified |
| Award date | 1 Apr 2019 |
| Contract period | 31 Mar 2019 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £450 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SANDWELL METROPOLITAN BOROUGH COUNCIL |
| Locality | WEST MIDLANDS |
| Post town | Birmingham |
| Postcode | B69 3DB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG37 Sandwell |
| Local authority | Sandwell |
| Electoral ward | Oldbury |
| Westminster constituency | West Bromwich |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LINUS SERVICES |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 80 - Education and training services

### Codes

- 79632000 - Personnel-training services
- 80000000 - Education and training services
- 80500000 - Training services
- 80511000 - Staff training services
- 80570000 - Personal development training services

## Release History

- 31 Jul 2019 at 15:25 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a3c0307c-c36a-4d5f-ab18-ad41a8d14773
- 2 Apr 2019 at 15:28 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a3c0307c-c36a-4d5f-ab18-ad41a8d14773

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a3c0307c-c36a-4d5f-ab18-ad41a8d14773
  31st July 2019 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://in-tendhost.co.uk/sandwellmbc

## Provenance

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