---
title: "Provision of End User Compute Services"
ocid: "ocds-b5fd17-d0ed7cc3-ba3f-4ed7-bdd3-e6a8ae8d83c5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d0ed7cc3-ba3f-4ed7-bdd3-e6a8ae8d83c5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d0ed7cc3-ba3f-4ed7-bdd3-e6a8ae8d83c5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d0ed7cc3-ba3f-4ed7-bdd3-e6a8ae8d83c5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DRIVER & VEHICLE LICENSING AGENCY"
published: "2021-07-08"
---

# Provision of End User Compute Services

Buyer: DRIVER & VEHICLE LICENSING AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-d0ed7cc3-ba3f-4ed7-bdd3-e6a8ae8d83c5

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## Summary

The Driver & Vehicle Licensing Agency (DVLA) has announced a public procurement contract titled "Provision of End User Compute Services." This contract falls under the category of computer-related services and is located in Wales, United Kingdom. Currently in the award stage, the contract was awarded on 24th June 2021, with a total value of £317,515. The contract period commenced on 28th June 2021 and will conclude on 27th June 2022. The procurement method employed for this contract was selective, specifically a call-off from an existing framework agreement, with the tender submission period closing on 6th May 2021.

This tender presents significant opportunities for businesses specialising in IT services, particularly those with expertise in enterprise device management, application delivery, and Office 365 transformation. Small and medium-sized enterprises (SMEs) would be particularly well-suited to compete, as the DVLA has indicated a preference for smaller scale suppliers. Companies that can effectively deliver technical refresh initiatives, device roll-outs, and security management are encouraged to consider this opportunity as a pathway to expand their service offerings and client base in the governmental sector.

## Notice

The DVLA End User Compute team is delivering the replatform of the entire user device estate along with enterprise management services for clients and O365 transformation. End-users need to be migrated to new laptops, desktops or mobile phones so that they can continue to access and use IT systems. An estimated 7000 laptop/desktop migrations will be required as well as multiple domain and enterprise configuration migration work. DVLA requires a supplier to provide a supply of resource to support End User Service Management Outcomes: * Enterprise Device Management * Enterprise Applications & Package Management * Client and Application Remote Delivery & Support * Office 365 Transformation and End Point Administration This will include: * Contributing to the technical refresh initiatives (Win10, SCCM, APP-V, Teams, Office365 + others); * Roll-out of new equipment and devices (including the development of lean and focused deployment services); * Continued uplift in packaging and distributing applications to staff * Support and Maintenance of the End User Environment * SCCM Replatform for the new Active Directory that will be implemented. * Ownership and management of security remediation and vulnerability across client and EUC Server platforms * Effective and accurate reporting, prioritisation, risk management and clear tracking of all activities. * Effective Service Incident, change and problem management

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/464b8ba7-b152-4812-be74-049d3641c44d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jul 2021 |
| Submission deadline | 6 May 2021 |
| Future notice date | Not specified |
| Award date | 23 Jun 2021 |
| Contract period | 27 Jun 2021 - 27 Jun 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £317,515 |
| Lots value | Not specified |
| Awards value | £317,515 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DRIVER & VEHICLE LICENSING AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 6JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Morriston |
| Westminster constituency | Swansea West |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | METHODS BUSINESS AND DIGITAL TECHNOLOGY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72500000 - Computer-related services

## Release History

- 8 Jul 2021 at 11:05 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/464b8ba7-b152-4812-be74-049d3641c44d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/464b8ba7-b152-4812-be74-049d3641c44d
  8th July 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/9899d30b-9056-4a0b-af25-92b1598cfd76
- https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/67828efb-cffa-44e1-9eb1-737cef14ee53
- https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/9aca46fb-fee8-477f-a1f4-8d7ee8c8dc66

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d0ed7cc3-ba3f-4ed7-bdd3-e6a8ae8d83c5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d0ed7cc3-ba3f-4ed7-bdd3-e6a8ae8d83c5.json.