---
title: "Annual Support and Maintenance and Extended Legacy Tiered Support"
ocid: "ocds-b5fd17-d0fbc564-73c3-41e7-8803-72a65313b5ee"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d0fbc564-73c3-41e7-8803-72a65313b5ee"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d0fbc564-73c3-41e7-8803-72a65313b5ee.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d0fbc564-73c3-41e7-8803-72a65313b5ee.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE INSOLVENCY SERVICE"
published: "2021-04-28"
---

# Annual Support and Maintenance and Extended Legacy Tiered Support

Buyer: THE INSOLVENCY SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-d0fbc564-73c3-41e7-8803-72a65313b5ee

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d0fbc564-73c3-41e7-8803-72a65313b5ee)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d0fbc564-73c3-41e7-8803-72a65313b5ee.json)

## Summary

The procurement process involves The Insolvency Service seeking service providers for the "Annual Support and Maintenance and Extended Legacy Tiered Support" of Unit 4 Business World. This tender, which falls under the technical support services industry category, was awarded through a direct procurement method as a single tender action below the threshold. The procurement stage has reached the award phase, with the contract commencing on 1st April 2021 and ending on 31st March 2022. The total contract value is £50,387.66, with a minimum value of £43,537.66. The work is to be delivered in the West Midlands region of the United Kingdom, with the procurement process completed as of 31st March 2021.

This contract presents an opportunity for businesses specialising in technical support services, particularly those capable of providing ongoing maintenance and legacy support. Small and medium-sized enterprises (SMEs) in the IT services sector should consider competing for similar future tenders, as these contracts can enhance service portfolios and provide stable revenue streams. The requirement for specialised service providers emphasises the potential for growth in the support service domain, particularly for companies experienced with Unit 4 Business World applications.

## Notice

Provision of Annual Support and Maintenance, and Extended Legacy Tiered Support, for Unit 4 Business World.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ff1b4376-57ec-450e-8bf4-7194e4638553 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Works |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Apr 2021 |
| Submission deadline | 31 Mar 2021 |
| Future notice date | Not specified |
| Award date | 30 Mar 2021 |
| Contract period | 31 Mar 2021 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,387 |
| Lots value | Not specified |
| Awards value | £43,537 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE INSOLVENCY SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1HZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | UNIT4 BUSINESS SOFTWARE |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services

### Codes

- 71356300 - Technical support services

## Release History

- 28 Apr 2021 at 15:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ff1b4376-57ec-450e-8bf4-7194e4638553

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ff1b4376-57ec-450e-8bf4-7194e4638553
  28th April 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/325415ba-ba3f-47e2-a80c-8847ca55306d

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d0fbc564-73c3-41e7-8803-72a65313b5ee. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d0fbc564-73c3-41e7-8803-72a65313b5ee.json.