---
title: "Bright Navigator"
ocid: "ocds-b5fd17-d102257c-f3a9-4bc1-aba7-f7d588b5d924"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d102257c-f3a9-4bc1-aba7-f7d588b5d924"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d102257c-f3a9-4bc1-aba7-f7d588b5d924.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d102257c-f3a9-4bc1-aba7-f7d588b5d924.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF HACKNEY"
published: "2023-10-30"
---

# Bright Navigator

Buyer: LONDON BOROUGH OF HACKNEY  
Current stage: Award  
OCID: ocds-b5fd17-d102257c-f3a9-4bc1-aba7-f7d588b5d924

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d102257c-f3a9-4bc1-aba7-f7d588b5d924)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d102257c-f3a9-4bc1-aba7-f7d588b5d924.json)

## Summary

The London Borough of Hackney has completed a procurement process for a reporting tool named Bright Navigator, aimed at capturing customer satisfaction data to enhance services. The contract is valued at £38,220 GBP and falls under the services category. The procurement method used was an open procedure, with a tender period ending on the 15th of June 2022. The contract period starts on the 1st of August 2022 and concludes on the 31st of January 2024. The buying organisation is the London Borough of Hackney located in England.

This tender presents an opportunity for businesses interested in providing survey services to the public sector. Companies offering tools for customer data analysis and service improvement would be well-suited to compete. The contract values at £38,220 GBP could be appealing to SMEs and larger companies alike, given the nature of the services required and the contract period involved. Interested parties can reach out to the London Borough of Hackney for more information on the tender process and requirements.

## Notice

Reporting tool capturing customer satisfaction data and insight in order to make improvements to services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0bded64e-cc87-47fb-a48c-cdd84359095c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Oct 2023 |
| Submission deadline | 15 Jun 2022 |
| Future notice date | Not specified |
| Award date | 3 Jul 2022 |
| Contract period | 31 Jul 2022 - 31 Jan 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £38,220 |
| Lots value | Not specified |
| Awards value | £38,220 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF HACKNEY |
| Locality | HACKNEY |
| Post town | East London |
| Postcode | E8 1DY |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Hackney |
| Electoral ward | Hackney Central |
| Westminster constituency | Hackney South and Shoreditch |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SABIO |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79311000 - Survey services

## Release History

- 30 Oct 2023 at 17:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0bded64e-cc87-47fb-a48c-cdd84359095c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0bded64e-cc87-47fb-a48c-cdd84359095c
  30th October 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.hackney.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d102257c-f3a9-4bc1-aba7-f7d588b5d924. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d102257c-f3a9-4bc1-aba7-f7d588b5d924.json.