---
title: "Provision of Live Support Services for GOV.UK"
ocid: "ocds-b5fd17-d111e569-3f5d-4861-baa5-ff0b5cf2af17"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d111e569-3f5d-4861-baa5-ff0b5cf2af17"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d111e569-3f5d-4861-baa5-ff0b5cf2af17.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d111e569-3f5d-4861-baa5-ff0b5cf2af17.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "GOVERNMENT DIGITAL SERVICE"
published: "2017-12-29"
---

# Provision of Live Support Services for GOV.UK

Buyer: GOVERNMENT DIGITAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-d111e569-3f5d-4861-baa5-ff0b5cf2af17

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## Summary

The Government Digital Service has completed a procurement process for the "Provision of Live Support Services for GOV.UK," a project within the IT services sector, specifically focusing on consulting, software development, and support. The tender was initiated with a selective procurement method under a framework agreement, with a total contract value of £88,594 GBP. The contract period commenced on 11 December 2017 and will conclude on 10 March 2018. The delivery is set to take place in London, UK, with the tender period officially ending on 4 December 2017.

This procurement presents significant opportunities for businesses specialising in IT services, particularly those that can provide software development and live support. Companies of various sizes, including SMEs, are encouraged to explore similar tenders as they may be well-suited to compete for future contracts with government bodies. Engaging in such projects can facilitate growth and expand their portfolio in the public sector, enhancing their visibility and experience within the industry.

## Notice

The requirements for Provision of Live Support Services. A requirement for the running and development of GOV.UK and the running and the development of the GDS service manual

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/acd84186-c17b-4226-96b6-18e67a2921fd |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Dec 2017 |
| Submission deadline | 4 Dec 2017 |
| Future notice date | Not specified |
| Award date | 4 Dec 2017 |
| Contract period | 11 Dec 2017 - 10 Mar 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £88,594 |
| Lots value | Not specified |
| Awards value | £88,593 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GOVERNMENT DIGITAL SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E1 8QS |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Whitechapel |
| Westminster constituency | Bethnal Green and Stepney |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTWIRE TECHNOLOGY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 29 Dec 2017 at 11:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/acd84186-c17b-4226-96b6-18e67a2921fd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/acd84186-c17b-4226-96b6-18e67a2921fd
  29th December 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d111e569-3f5d-4861-baa5-ff0b5cf2af17. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d111e569-3f5d-4861-baa5-ff0b5cf2af17.json.