---
title: "ITT: Customer Acceptability Testing of PR19 Draft Determinations"
ocid: "ocds-b5fd17-d1163ffd-0a0a-42c9-9557-b95d7ba9be25"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d1163ffd-0a0a-42c9-9557-b95d7ba9be25"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d1163ffd-0a0a-42c9-9557-b95d7ba9be25.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d1163ffd-0a0a-42c9-9557-b95d7ba9be25.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "CONSUMER COUNCIL FOR WATER"
published: "2018-08-17"
---

# ITT: Customer Acceptability Testing of PR19 Draft Determinations

Buyer: CONSUMER COUNCIL FOR WATER  
Current stage: Tender  
OCID: ocds-b5fd17-d1163ffd-0a0a-42c9-9557-b95d7ba9be25

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## Summary

The Consumer Council for Water is conducting a procurement process titled "ITT: Customer Acceptability Testing of PR19 Draft Determinations." This opportunity falls within the water distribution and related services industry and is located across various regions in the United Kingdom, including the North East, North West, and London. The procurement is currently at the Tender stage, with a deadline for submissions set for 7th September 2018. The total value of the contract is £165,000, and the procurement method employed is an open procedure that is below the specified threshold.

This tender represents a significant opportunity for businesses specialising in survey services and customer research, particularly those that operate within the water services sector. Companies with the capacity to assess consumer opinions on investment proposals and their affordability would be well-suited to bid for this contract. Additionally, small and medium enterprises (SMEs) can benefit from this opportunity, as it aims to enhance customer understanding and engagement in water service delivery.

## Notice

We are seeking to appoint a supplier to undertake research in respect of the Draft Determination (DD) figures that Ofwat will publish between March and July 2019 in order to: - gain a high level understanding of customers' views about the investment proposals of their water and/or sewerage companies; - identify to what degree DD investment proposals are considered affordable and acceptable to customers. - To identify how the potential impact of Outcome Delivery Incentives (ODIs) on bill levels affects the acceptability and affordability of DDs. Additional information: To access this opportunity and submit a bid you will need to follow the link to our eSourcing Platform (Bravo).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2604418e-82b9-4f89-9033-dedea7b458b9 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Aug 2018 |
| Submission deadline | 7 Sep 2018 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 29 Sep 2018 - 30 Sep 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £165,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CONSUMER COUNCIL FOR WATER |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B2 4AJ |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales |

## CPV Codes

### Divisions

- 65 - Public utilities
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 65100000 - Water distribution and related services
- 79311000 - Survey services

## Release History

- 17 Aug 2018 at 11:43 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2604418e-82b9-4f89-9033-dedea7b458b9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2604418e-82b9-4f89-9033-dedea7b458b9
  17th August 2018 - Opportunity notice on Contracts Finder
- https://public.bravosolution.co.uk/consumer-council-water
  Link to eSourcing Portal

## Notice URLs

- https://www.ccwater.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d1163ffd-0a0a-42c9-9557-b95d7ba9be25. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d1163ffd-0a0a-42c9-9557-b95d7ba9be25.json.