---
title: "NHSE539 Clinical Referral Management Service - Request for Information"
ocid: "ocds-b5fd17-d122f4ba-8dcc-434b-aaff-25f9352e6a3b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d122f4ba-8dcc-434b-aaff-25f9352e6a3b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d122f4ba-8dcc-434b-aaff-25f9352e6a3b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d122f4ba-8dcc-434b-aaff-25f9352e6a3b.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "NORTH OF ENGLAND COMMISSIONING SUPPORT"
published: "2021-09-27"
---

# NHSE539 Clinical Referral Management Service - Request for Information

Buyer: NORTH OF ENGLAND COMMISSIONING SUPPORT  
Current stage: Planning  
OCID: ocds-b5fd17-d122f4ba-8dcc-434b-aaff-25f9352e6a3b

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## Summary

The North of England Commissioning Support (NECS), operating on behalf of NHS England & NHS Improvement North East and Yorkshire, is currently in the planning stage of the procurement process for the NHSE539 Clinical Referral Management Service. This procurement aims to gain insights into the market's capacity to deliver a Clinical Referral Management Service, particularly for Oral Surgery, Paediatric, Orthodontics, and Special Care services. The engagement end date for interested parties to express interest is set for 8 October 2021, after which documentation will be accessible from 27 September 2021 via the In-Tend portal. The relevant industry category for this procurement is health services (CPV code: 85100000), located in the Yorkshire and the Humber region of the United Kingdom.

This procurement presents significant opportunities for businesses specialising in healthcare services, particularly those capable of managing referrals across various specialties. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are specifically encouraged to participate, as the purchasing authority is interested in understanding the market's potential. Potential providers should prepare to showcase their systems and processes for future expansion if selected, as NECS may seek to extend the service to additional specialties. Participation in this RFI exercise is an excellent chance for organisations to position themselves for upcoming tender opportunities once the formal procurement begins.

## Notice

North of England Commissioning Support (NECS) is working for and on behalf of NHS England & NHS Improvement North East and Yorkshire (the Contracting Authority), who are conducting a Request for Information (RFI) exercise in order to gain a better understanding of the capacity and appetite of the market to deliver a Clinical Referral Management Service (CRMS). The aim of the CRMS is to clinically manage the allocation of referrals initially for Oral Surgery, Paediatric, Orthodontics and Special Care services. The Contracting Authority reserves the right to request expansion of this service in the future and accepts that any future expansion would be subject to negotiation, however, the successful CRMS provider must be able to demonstrate that their systems and processes are capable of expansion, e.g. to manage referrals for additional specialties. It is important to note that this PIN/RFI is not a call for competition and as such potential providers will need to express an interest in any future tender opportunity once a contract notice is published on Find a Tender Service and Contracts Finder. It should be noted that this PIN/RFI invites individuals and organisations to express an interest in this RFI exercise only, and it is NOT a pre-qualification questionnaire, and is NOT part of any pre-qualification or selection process. This PIN/RFI is intended as an awareness, communication, and information gathering exercise. An expression of interest is no indication of a commitment to participate in the RFI process nor does it infer any preferential or special status on those individuals and organisations who express an interest in the RFI exercise. NECS is utilising an electronic tendering portal (In-Tend) to manage this RFI and as such interested individuals and organisations will need to register on the portal to access and return the RFI documentation. It is free to register on the portal, which can be accessed at any time of day. Should you have any queries, or are having problems registering on the portal, you should contact the eTendering provider by email: support@in-tend.com or by phone 0844 2728810 Website: https://in-tendhost.co.uk/nhsnecsu/aspx/Home Helpdesk Support is available (Monday to Friday 8:30am to 5.00pm). Potential providers are to note that the Transfer of Undertakings (Protection of Employment) Regulations 2006 (as amended) may apply to a future procurement including the New Fair Deal non-statutory policy setting out how pensions issues are to be dealt with when staff are compulsorily transferred from the public sector to independent providers delivering public services. The RFI documentation will be accessible from 27 September 2021 and completed RFI responses must be submitted before 5pm 8 October 2021. Additional information: The In-Tend portal can be found at: https://in-tendhost.co.uk/nhsnecsu (Please follow the registration instructions if you are not already registered) and look for the project NHSE539 Request for Information - Clinical Referral Management Service. The RFI documentation will be accessible from 27 September 2021 and completed RFI responses must be returned by 5pm 08 October 2021.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e9a50cc0-c1e4-4db0-bd91-8c5c3ba7fb5e |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Sep 2021 |
| Submission deadline | Not specified |
| Future notice date | 8 Oct 2021 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH OF ENGLAND COMMISSIONING SUPPORT |
| Locality | COUNTY DURHAM |
| Post town | Durham |
| Postcode | DH1 3YG |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Durham South |
| Westminster constituency | City of Durham |
| Delivery location | TLE Yorkshire and The Humber |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 27 Sep 2021 at 13:52 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/e9a50cc0-c1e4-4db0-bd91-8c5c3ba7fb5e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e9a50cc0-c1e4-4db0-bd91-8c5c3ba7fb5e
  27th September 2021 - Early engagement notice on Contracts Finder
- https://in-tendhost.co.uk/nhsnecsu
  Request for Information Documentation

## Notice URLs

- https://in-tendhost.co.uk/nhsnecsu/aspx/Home

## Provenance

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