---
title: "Support Services to CRM Solution"
ocid: "ocds-b5fd17-d14fe7ee-d60e-46e3-9364-ccfb77300831"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d14fe7ee-d60e-46e3-9364-ccfb77300831"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d14fe7ee-d60e-46e3-9364-ccfb77300831.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d14fe7ee-d60e-46e3-9364-ccfb77300831.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FCO SERVICES"
published: "2019-05-30"
---

# Support Services to CRM Solution

Buyer: FCO SERVICES  
Current stage: Award  
OCID: ocds-b5fd17-d14fe7ee-d60e-46e3-9364-ccfb77300831

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d14fe7ee-d60e-46e3-9364-ccfb77300831)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d14fe7ee-d60e-46e3-9364-ccfb77300831.json)

## Summary

The procurement process was conducted by FCO Services for the contract titled "Support Services to CRM Solution", classified under the industry category of Systems support services. The contract was awarded on 26th March 2019, with the service delivery period extending from 27th March 2019 to 14th October 2019. The procurement was carried out using a selective method, specifically through a competitive dialogue process above the threshold, and the contract value amounts to £30,848.03. The delivery address for the contract is located in Milton Keynes, England.

This tender represents an excellent opportunity for small and medium enterprises (SMEs) in the technology sector, particularly those that specialise in systems support and CRM solutions. Businesses well-suited to compete for future contracts in this area may include software development firms, IT support service providers, and consultancy services focused on digital technology. Engaging with public procurement can foster growth and open new avenues for SMEs looking to expand their clientele in the public sector.

## Notice

Call off from FCO Services contract Ref:XLY832/026/18 Additional information: N/A

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/39514298-8d41-49ac-a091-a4773e5da992 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Competitive dialogue (above threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 May 2019 |
| Submission deadline | 26 Mar 2019 |
| Future notice date | Not specified |
| Award date | 26 Mar 2019 |
| Contract period | 27 Mar 2019 - 14 Oct 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £30,848 |
| Lots value | Not specified |
| Awards value | £30,848 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FCO SERVICES |
| Locality | MILTON KEYNES |
| Post town | Milton Keynes |
| Postcode | MK19 7BH |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ12 Milton Keynes |
| Local authority | Milton Keynes |
| Electoral ward | Newport Pagnell North & Hanslope |
| Westminster constituency | Milton Keynes North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | METHODS BUSINESS AND DIGITAL TECHNOLOGY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72253200 - Systems support services

## Release History

- 30 May 2019 at 14:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/39514298-8d41-49ac-a091-a4773e5da992

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/39514298-8d41-49ac-a091-a4773e5da992
  30th May 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d14fe7ee-d60e-46e3-9364-ccfb77300831. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d14fe7ee-d60e-46e3-9364-ccfb77300831.json.