---
title: "National Framework Agreement for Audiology Patient Management Systems"
ocid: "ocds-b5fd17-d152def9-2086-40c7-b82e-6bfb7754d713"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d152def9-2086-40c7-b82e-6bfb7754d713"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d152def9-2086-40c7-b82e-6bfb7754d713.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d152def9-2086-40c7-b82e-6bfb7754d713.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "COUNTESS OF CHESTER HOSPITAL"
published: "2021-10-19"
---

# National Framework Agreement for Audiology Patient Management Systems

Buyer: COUNTESS OF CHESTER HOSPITAL  
Current stage: Award  
OCID: ocds-b5fd17-d152def9-2086-40c7-b82e-6bfb7754d713

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## Summary

The Countess of Chester Hospital NHS Foundation Trust is initiating a multi-supplier National Framework Agreement for Audiology Patient Management Systems, set within the healthcare industry. This tender, classified under the category of software packages and information systems, aims to award contracts for two distinct lots: Lot 1 focuses on the complete system provision, while Lot 2 is centred around ongoing service, maintenance, and support. The tender period concluded on 6th September 2021, following its publication on 3rd August 2021. The total estimated value of the procurement is £15 million, with the contract period spanning from 7th October 2021 to 6th October 2025. The procurement method employed was an open procedure, ensuring accessibility for suppliers.

This framework agreement presents a valuable opportunity for businesses within the software development and IT services sector, particularly those specialising in healthcare solutions. SMEs that can provide innovative audiology patient management systems or reliable maintenance services are well-suited to compete for this contract. The multi-lot structure allows bidders to engage with either or both segments of the contract, thus increasing their chances of securing a place in this national framework and expanding their business with the NHS.

## Notice

The Countess of Chester Hospital NHS Foundation Trust, through its commercial procurement services, wishes to award a multi-supplier national framework agreement with two lots: Lot 1: Provision of Complete Audiology Patient Management System; Lot 2: Provision of Ongoing Service, Maintenance and Support. Lot 2 is expected to be used to award contracts for the ongoing maintenance of an already installed system. Tenders may be submitted for one or both lots. Additional information: Suppliers Instructions How to Express Interest and bid for this ITT: 1. Browse to the eSourcing portal https://www.nhssourcing.co.uk and click on view current opportunities 2. Select the title of the ITT. 3. Review the ITT, Framework Agreement Specification, Prerequisites and List of Eligible Users (you may do this without registering). 4. Register your organisation on the eSourcing portal (this is only required once). 5. Accept the portal terms and conditions and click 'continue', Enter your organisation and user details, Note the username you chose and click 'Save' when complete. You will shortly receive an e-mail with your unique password (please keep this secure). 6. Login to the portal with the username/password. 7. Click the 'PQQs/ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) 8. Click on the relevant PQQ/ITT to access the content. 9. Click the 'Express Interest' button at the top of the page. This will move the PQQ/ITT into your 'My PQQs/My ITTs' page. (This is a secure area reserved for your projects only). You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ITT Details' box. 10. Responding to the ITT. Click 'My Response' under 'PQQ/ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) You can now use the Messages function to communicate with the buyer and seek any clarification. Note the deadline for completion, then follow the on-screen instructions to complete the ITT. There may be a mixture of online and offline actions for you to perform (there is detailed online help available) You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9c3898b2-f4b1-419d-8d73-b77ed621106a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Oct 2021 |
| Submission deadline | 6 Sep 2021 |
| Future notice date | Not specified |
| Award date | 11 Oct 2021 |
| Contract period | 11 Oct 2021 - 11 Oct 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £15,000,000 |
| Lots value | Not specified |
| Awards value | £1 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COUNTESS OF CHESTER HOSPITAL |
| Locality | CHESTER |
| Post town | Chester |
| Postcode | CH2 1UL |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD63 Cheshire West and Chester |
| Local authority | Cheshire West and Chester |
| Electoral ward | Upton |
| Westminster constituency | Chester North and Neston |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AUDITDATA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 19 Oct 2021 at 10:14 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9c3898b2-f4b1-419d-8d73-b77ed621106a
- 14 Oct 2021 at 09:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9c3898b2-f4b1-419d-8d73-b77ed621106a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9c3898b2-f4b1-419d-8d73-b77ed621106a
  19th October 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d74a1a0a-6e15-4e0c-8df4-092073f1e8a9
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1fc1d7d7-90b8-42bb-8fbd-0d929e27e02e
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/19b9cc03-f675-4e6d-ba2c-3d77b39e2470
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1fdf5946-d4a1-4f90-9b17-f8958b21b7ec
- http://www.nhssourcing.co.uk
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/439e5afe-6692-4b77-b041-8ac8283198d8

## Notice URLs

- https://www.nhssourcing.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d152def9-2086-40c7-b82e-6bfb7754d713. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d152def9-2086-40c7-b82e-6bfb7754d713.json.