---
title: "STAR/TSM Satisfaction Survey - AWARD"
ocid: "ocds-b5fd17-d15745e7-79ff-4627-ad3d-c43ba4641b86"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d15745e7-79ff-4627-ad3d-c43ba4641b86"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d15745e7-79ff-4627-ad3d-c43ba4641b86.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d15745e7-79ff-4627-ad3d-c43ba4641b86.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "OXFORD CITY COUNCIL"
published: "2025-10-30"
---

# STAR/TSM Satisfaction Survey - AWARD

Buyer: OXFORD CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-d15745e7-79ff-4627-ad3d-c43ba4641b86

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d15745e7-79ff-4627-ad3d-c43ba4641b86)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d15745e7-79ff-4627-ad3d-c43ba4641b86.json)

## Summary

Oxford City Council has successfully awarded the contract for the "STAR/TSM Satisfaction Survey" under the CPV classification code 79311000, focusing on survey services. The procurement process has reached the award stage, with the contract being awarded to Acuity Research and Practice Ltd on 31 July 2025. This procurement was conducted using a selective method with a restricted procedure. The contract will run from 13 October 2025 to 30 October 2029, covering locations such as British Overseas Territories, Channel Islands, and the United Kingdom among others. The contract, valued at £68,409, aims to improve the response rate for satisfaction surveys previously conducted on a sample basis.

This tender presents significant opportunities for businesses specialising in survey services and related fields. Companies with capabilities to deliver comprehensive and high-response surveys would find lucrative opportunities in working with public sector organisations like Oxford City Council. Although the contract is not specifically marked for SMEs or VCSEs, businesses that have experience in handling multi-regional projects and conducting detailed market analyses could greatly benefit by associating with the council's procurement initiatives, helping them expand their reach and portfolio in the public sector service domain.

## Notice

* Previous STAR/TSM satisfaction surveys has carried out as a sample; however, we need to maximise on the level of responses we receive

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ba65a461-fe60-48b6-85f5-b01a4093eda6 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Oct 2025 |
| Submission deadline | 10 Jul 2025 |
| Future notice date | Not specified |
| Award date | 30 Jul 2025 |
| Contract period | 12 Oct 2025 - 30 Oct 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £68,409 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OXFORD CITY COUNCIL |
| Locality | OXFORD |
| Post town | Oxford |
| Postcode | OX1 1BX |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ14 Oxfordshire CC |
| Local authority | Oxford |
| Electoral ward | Holywell |
| Westminster constituency | Oxford West and Abingdon |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACUITY RESEARCH AND PRACTICE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79311000 - Survey services

## Release History

- 30 Oct 2025 at 12:34 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ba65a461-fe60-48b6-85f5-b01a4093eda6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ba65a461-fe60-48b6-85f5-b01a4093eda6
  30th October 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d15745e7-79ff-4627-ad3d-c43ba4641b86. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d15745e7-79ff-4627-ad3d-c43ba4641b86.json.