---
title: "PICTS Contract #1: Service Desk and End User Support - 'Bridging Contract' only"
ocid: "ocds-b5fd17-d16a6523-29cd-4350-bf98-ab585032d099"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d16a6523-29cd-4350-bf98-ab585032d099"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d16a6523-29cd-4350-bf98-ab585032d099.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d16a6523-29cd-4350-bf98-ab585032d099.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SELLAFIELD LTD"
published: "2025-07-09"
---

# PICTS Contract #1: Service Desk and End User Support - 'Bridging Contract' only

Buyer: SELLAFIELD LTD  
Current stage: Award  
OCID: ocds-b5fd17-d16a6523-29cd-4350-bf98-ab585032d099

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d16a6523-29cd-4350-bf98-ab585032d099)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d16a6523-29cd-4350-bf98-ab585032d099.json)

## Summary

The procurement process titled "PICTS Contract #1: Service Desk and End User Support - 'Bridging Contract' only" was managed by Sellafield Ltd, a well-known organisation based in Workington, United Kingdom. This process fell under the category of information technology services, specifically aimed at providing ICT Service Desk and End User Support. The contract, which was awarded to Atos IT Services UK Limited, is set to run from 3rd September 2025 until 2nd September 2027. The procurement method employed was selective, utilising a catalogue purchase approach, and the comprehensive value of the contract is £13,000,000. The award was finalised and made active as of 4th July 2025, marking the conclusion of the tender stage.

This tender presents significant opportunities for businesses specialising in IT services, particularly those with expertise in service desks and end-user support. Although not aiming at small or voluntary/community sector enterprises, firms with robust capabilities in managing large service operations and a footprint in the UK IT sector could find this contract particularly beneficial for growth. The scope and duration of the project offer a stable and lucrative engagement for established IT service providers.

## Notice

Provision of I.C.T Service Desk and End User Support Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/13bd22df-4fe4-4ecb-91ed-890e144446c6 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Catalogue purchase |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Jul 2025 |
| Submission deadline | 3 Jun 2025 |
| Future notice date | Not specified |
| Award date | 3 Jul 2025 |
| Contract period | 2 Sep 2025 - 2 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £13,000,000 |
| Lots value | Not specified |
| Awards value | £13,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SELLAFIELD LTD |
| Locality | WORKINGTON |
| Post town | Carlisle |
| Postcode | CA14 4HB |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD1 Cumbria |
| ITL 3 | TLD13 Cumberland |
| Local authority | Cumberland |
| Electoral ward | Harrington |
| Westminster constituency | Whitehaven and Workington |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ATOS IT SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 9 Jul 2025 at 14:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/13bd22df-4fe4-4ecb-91ed-890e144446c6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/13bd22df-4fe4-4ecb-91ed-890e144446c6
  9th July 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d16a6523-29cd-4350-bf98-ab585032d099. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d16a6523-29cd-4350-bf98-ab585032d099.json.