---
title: "Information, Advice & Guidance and Contact Centre Operations apprenticeships (Welsh)"
ocid: "ocds-b5fd17-d176fb24-aa2e-4b45-839f-f260affc088f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d176fb24-aa2e-4b45-839f-f260affc088f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d176fb24-aa2e-4b45-839f-f260affc088f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d176fb24-aa2e-4b45-839f-f260affc088f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DVSA - DRIVER AND VEHICLE STANDARDS AGENCY"
published: "2023-12-08"
---

# Information, Advice & Guidance and Contact Centre Operations apprenticeships (Welsh)

Buyer: DVSA - DRIVER AND VEHICLE STANDARDS AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-d176fb24-aa2e-4b45-839f-f260affc088f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d176fb24-aa2e-4b45-839f-f260affc088f)  
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## Summary

The Driver and Vehicle Standards Agency (DVSA) has awarded a contract for Information, Advice & Guidance and Contact Centre Operations apprenticeships in Wales to Gower College Swansea. The procurement was conducted through a selective process, calling off from a framework agreement. The contract value amounts to £227,850, with a contract period starting on 3rd November 2023 and ending on 2nd November 2026. The tender period ended on 1st November 2023, and the award was made on 3rd November 2023.

This tender for apprenticeship services in education and training offers opportunities for small and medium-sized enterprises (SMEs) to compete. Businesses providing services related to Contact Centre Operations and Information, Advice & Guidance are well-suited to participate in this tender. Location-specific businesses operating in Wales may find this contract particularly relevant due to its delivery address requirements in Wales.

## Notice

This contract was awarded to deliver the following apprenticeships: L3 Contact Centre Operations L3 Information, Advice and Guidance L4 Information, Advice and Guidance

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2e40874e-8ad2-4f8e-a8b3-f10b7f2488d2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Dec 2023 |
| Submission deadline | 1 Nov 2023 |
| Future notice date | Not specified |
| Award date | 3 Nov 2023 |
| Contract period | 3 Nov 2023 - 2 Nov 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £227,850 |
| Lots value | Not specified |
| Awards value | £227,850 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DVSA - DRIVER AND VEHICLE STANDARDS AGENCY |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS5 0DA |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Lawrence Hill |
| Westminster constituency | Bristol East |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GOWER COLLEGE SWANSEA |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80000000 - Education and training services

## Release History

- 8 Dec 2023 at 16:03 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2e40874e-8ad2-4f8e-a8b3-f10b7f2488d2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2e40874e-8ad2-4f8e-a8b3-f10b7f2488d2
  8th December 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/452300ba-1c03-4616-823b-eabb0e03450a
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d176fb24-aa2e-4b45-839f-f260affc088f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d176fb24-aa2e-4b45-839f-f260affc088f.json.