---
title: "CA6539 - Customer Relationship Management Software"
ocid: "ocds-b5fd17-d192e535-dec2-401a-a70f-e0ccf4475e10"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d192e535-dec2-401a-a70f-e0ccf4475e10"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d192e535-dec2-401a-a70f-e0ccf4475e10.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d192e535-dec2-401a-a70f-e0ccf4475e10.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CRESCENT PURCHASING CONSORTIUM (CPC)"
published: "2019-10-22"
---

# CA6539 - Customer Relationship Management Software

Buyer: CRESCENT PURCHASING CONSORTIUM (CPC)  
Current stage: Award  
OCID: ocds-b5fd17-d192e535-dec2-401a-a70f-e0ccf4475e10

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## Summary

The Crescent Purchasing Consortium (CPC) is conducting a procurement process titled "CA6539 - Customer Relationship Management Software," aimed at replacing its existing Microsoft Dynamics 2011 CRM system with Microsoft Dynamics 365. This procurement falls under the category of customer relationship management software development services and is taking place in Salford, England. The tender period ended on 22nd October 2019, with the contract commencing the same day and set to conclude on 31st December 2019. The procurement method utilised for this tender was the open procedure, allowing broad participation from interested suppliers.

This tender presents opportunities for businesses that specialise in software development, particularly those with experience in customer relationship management systems. Small and medium-sized enterprises (SMEs) that are innovative and capable of delivering modern solutions could find this an ideal opportunity to expand their service offerings and engage in partnership with CPC. Businesses that understand the intricacies of integrating new software within established systems will be especially well-suited to compete for this contract.

## Notice

CPL are seeking a partner to replace its existing Customer Relationship Management Software (Microsoft Dynamics 2011) with a modern solution, providing a centralised solution for the management of customer, contact and opportunities across the Group. CPL conducted a review of the market over a 12-month period and determined that the most suitable solution would be to adopt Microsoft Dynamics 365. To access this competition: Registered: Login to https://suppliers.multiquote.com and view the opportunity CA6539. Not registered: Visit https://suppliers.multiquote.com then register and quote CA6539 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bd4c48de-5684-41f9-97e3-0644b057161a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Works |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Oct 2019 |
| Submission deadline | 22 Oct 2019 |
| Future notice date | Not specified |
| Award date | 21 Oct 2019 |
| Contract period | 21 Oct 2019 - 31 Dec 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CRESCENT PURCHASING CONSORTIUM (CPC) |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M6 6AP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Pendleton & Charlestown |
| Westminster constituency | Salford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIRCYL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212445 - Customer Relation Management software development services

## Release History

- 22 Oct 2019 at 15:05 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bd4c48de-5684-41f9-97e3-0644b057161a
- 12 Sep 2019 at 15:02 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/bd4c48de-5684-41f9-97e3-0644b057161a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bd4c48de-5684-41f9-97e3-0644b057161a
  12th September 2019 - Opportunity notice on Contracts Finder

## Notice URLs

- https://suppliers.multiquote.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d192e535-dec2-401a-a70f-e0ccf4475e10. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d192e535-dec2-401a-a70f-e0ccf4475e10.json.