---
title: "Somerset ICB Colleague Support Line"
ocid: "ocds-b5fd17-d19d6167-e249-4902-9fe1-67e8836a8414"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d19d6167-e249-4902-9fe1-67e8836a8414"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d19d6167-e249-4902-9fe1-67e8836a8414.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d19d6167-e249-4902-9fe1-67e8836a8414.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2022-12-08"
---

# Somerset ICB Colleague Support Line

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-d19d6167-e249-4902-9fe1-67e8836a8414

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## Summary

The Somerset Integrated Care Board, represented by the NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT, has awarded a contract to SOMERSET NHS FOUNDATION TRUST for the provision of a Colleague Support Line as part of the Mental Health and Wellbeing Hub initiative. The contract, valued at approximately £180,000, is to run from 1st April 2023 to 31st March 2024, with possible extensions. The procurement falls under the health services category and is governed by the Public Contracts Regulations 2015, following the light touch regime.

This tender presents an opportunity for suppliers in the health services industry, particularly healthcare organizations, to provide essential mental health and wellbeing support services to health and care staff in Somerset. The Commissioner has identified a lack of competition due to technical reasons mandated by NHS England, inviting Somerset NHS Foundation Trust to continue delivering the Colleague Support Line across the Somerset Integrated Care System. Businesses interested in providing similar services tailored to healthcare needs can explore future opportunities within the sector to support staff wellbeing and resilience in the region.

## Notice

Somerset Integrated Care Board are going to award a contract to Somerset NHS Foundation Trust to provide a Colleague Support Line for our Mental Health and Wellbeing Hub. The Somerset Mental Health and Wellbeing Hub is mandated by NHS England and works in partnership with all health and care organisations across Somerset to help build resilience and support positive health and wellbeing of all health and care staff during these difficult times. It includes the Somerset Emotional Wellbeing website and HSJ-award shortlisted SEW podcast as well as the Colleague Support Line. The Colleague Support Line, which is open to all health and care staff from all organisations across Somerset, provides rapid clinical assessment and, where appropriate, immediate assistance to callers. It provides one front door for all health and care staff in need of mental health and wellbeing support to access, and callers are triaged, risk assessed and signposted/referred on to other services if required. The service is expected to commence 1st of April 2023 until the 31st March 2024 and will include options to extend where funding allows. The annual contract value is circa PS180,000. The services are deemed to be subject to the light touch regime of current procurement legislation and governed by the Public Contracts Regulations 2015. The Commissioner has voluntarily advertised this notice of intention to award this contract to reach as wide an audience as possible and to promote transparency and in line with regulation 32(2)(b)(ii). Given all of the above, the Commissioner is firmly of the view that competition is absent for technical reasons as the work is mandated by NHS England to be carried by a Healthcare Organisation. As such, NHS Somerset will be contracting with Somerset NHS Foundation Trust to continue to provide the Colleague Support Line Service across the Somerset Integrated Care System. Additional information: The services are deemed to be subject to the light touch regime of current procurement legislation and governed by the Public Contracts Regulations 2015. The Commissioner has voluntarily advertised this notice of intention to award this contract to reach as wide an audience as possible and to promote transparency and in line with regulation 32(2)(b)(ii). Given all of the above, the Commissioner is firmly of the view that competition is absent for technical reasons as the work is mandated by NHS England to be carried by a Healthcare Organisation. As such, NHS Somerset will be contracting with Somerset NHS Foundation Trust to continue to provide the Colleague Support Line Service across the Somerset Integrated Care System.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6c28f3d8-16c9-4497-bfec-502f6fd1eaf5 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Regulation 32 |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Dec 2022 |
| Submission deadline | 11 Jan 2023 |
| Future notice date | Not specified |
| Award date | 8 Dec 2022 |
| Contract period | 31 Mar 2023 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £180,000 |
| Lots value | Not specified |
| Awards value | £180,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | YEOVIL |
| Post town | Bath |
| Postcode | BA22 8HR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK6 North Somerset, Somerset and Dorset |
| ITL 3 | TLK62 Somerset |
| Local authority | Somerset |
| Electoral ward | Brympton |
| Westminster constituency | Yeovil |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOMERSET NHS FOUNDATION TRUST |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 8 Dec 2022 at 10:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6c28f3d8-16c9-4497-bfec-502f6fd1eaf5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6c28f3d8-16c9-4497-bfec-502f6fd1eaf5
  8th December 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d19d6167-e249-4902-9fe1-67e8836a8414. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d19d6167-e249-4902-9fe1-67e8836a8414.json.