---
title: "SDM IHS 04 January 2021"
ocid: "ocds-b5fd17-d19f22b6-e356-4e8f-971f-a1ed31777d7f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d19f22b6-e356-4e8f-971f-a1ed31777d7f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d19f22b6-e356-4e8f-971f-a1ed31777d7f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d19f22b6-e356-4e8f-971f-a1ed31777d7f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "METROPOLITAN POLICE SERVICE"
published: "2021-01-21"
---

# SDM IHS 04 January 2021

Buyer: METROPOLITAN POLICE SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-d19f22b6-e356-4e8f-971f-a1ed31777d7f

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## Summary

The Metropolitan Police Service is seeking suppliers for the project titled "SDM IHS 04 January 2021", which falls under the Information systems or technology planning services category. The procurement is currently at the award stage, with the contract period commencing on 18th January 2021 and concluding on 15th April 2021. The tender was initiated as a limited procurement process, specifically a competitive quotation, and the total contract value is £46,500, following a minimum threshold of £26,000. The tender opportunity concluded on 12th January 2021, and the delivery addresses include locations in the United Kingdom, Isle of Man, Guernsey, and Jersey.

This tender presents significant opportunities for businesses specialising in IT service management, particularly those with experience in supporting mission-critical applications and managing service delivery. Companies with project management expertise, especially those holding Prince2 accreditation, along with those capable of conducting Section 109 compliance workshops, would be well-positioned to compete. Additionally, firms with familiarity in enterprise service architecture and the ability to handle software changes are encouraged to consider this opportunity to expand their operations and establish a working relationship with the Metropolitan Police Service.

## Notice

About the Opportunity: The MPS has developed a number of applications, including and enterprise service bus, in vehicle applications and various integration services. These applications are currently managed by the teams that developed the applications. Applications are transitioning into support. The structure, processes and resources within the existing teams needs to meet the ongoing support requirement. The existing applications and services need to be supported during transition to the live services and ongoing support is required. At the same time the support of the application maintenance and support of all applications needs to be formalised, maintained and supported. REQUIREMENT: * Project manage IVMA tablet refresh, swap 100 Dell tablets per month for Panasonic tablets, make sure there are sufficient Panasonic tablets and ancillary equipment available for this refresh. * Mange the software changes required to make IVMA tablets Section 109 compliant. * Hold monthly Section 109 workshops with the business to make sure they are fully informed and engaged in the proactive work being undertaken to make IVMA tablets Section 109 compliant. * Hold monthly service reviews to ensure In House Support team KPI's are met or exceeded. * Reduce the number of incidents each month by undertaking and driving through CSI initiatives. * Test and deploy new Splunk environment. * Support the business engagement to devise a complete Splunk auditing service for DPS. * Liaise with NCA to share data and provide consultancy for their Splunk security / audit environment. * Test the BC/DR plan monthly whilst refining and updating. * Service delivery experience supporting teams of in excess of ten people delivering on-going operations support for mission critical applications. * ITIL accredited. * Service delivery experience of managing 3rd parties and 3rd party services. * Experience of Enterprise Service Architecture and Service Design experience. * Project management experience, ideally with Prince2 accreditation. * Overseeing resourcing scheduled for the support function to improve utilisation and enable cost reductions for live services. * Understanding and delivery of service level requirements. the procurement decision will be based on experience, cost and delivery time. please e-mail your responses to ayo.alfonso@met.police.uk https://www.met.police.uk (In House Support)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c0bcd58c-4c46-41e5-a58e-2bcc03c68f09 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Jan 2021 |
| Submission deadline | 12 Jan 2021 |
| Future notice date | Not specified |
| Award date | 18 Jan 2021 |
| Contract period | 18 Jan 2021 - 15 Apr 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000 |
| Lots value | Not specified |
| Awards value | £46,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | METROPOLITAN POLICE SERVICE |
| Locality | LILLIE ROAD |
| Post town | South West London |
| Postcode | SW6 1TR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham |
| Local authority | Hammersmith and Fulham |
| Electoral ward | West Kensington |
| Westminster constituency | Chelsea and Fulham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Q ASSOCIATES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222200 - Information systems or technology planning services

## Release History

- 21 Jan 2021 at 09:06 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c0bcd58c-4c46-41e5-a58e-2bcc03c68f09

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c0bcd58c-4c46-41e5-a58e-2bcc03c68f09
  21st January 2021 - Awarded contract notice on Contracts Finder
- https://www.competefor.com/business/viewOpportunityDetailsSupplier.html?id=53154634
  Please follow this link to view the notice.

## Notice URLs

- https://www.met.police.uk

## Provenance

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