---
title: "Stakeholder Relationship Audit"
ocid: "ocds-b5fd17-d1a11377-6ec7-41fc-bce3-9305a3994db1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d1a11377-6ec7-41fc-bce3-9305a3994db1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d1a11377-6ec7-41fc-bce3-9305a3994db1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d1a11377-6ec7-41fc-bce3-9305a3994db1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WATER SERVICES REGULATION AUTHORITY (OFWAT)"
published: "2020-03-13"
---

# Stakeholder Relationship Audit

Buyer: WATER SERVICES REGULATION AUTHORITY (OFWAT)  
Current stage: Award  
OCID: ocds-b5fd17-d1a11377-6ec7-41fc-bce3-9305a3994db1

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## Summary

The Water Services Regulation Authority (Ofwat) has completed a procurement process for their "Stakeholder Relationship Audit" project, which falls under the general management consultancy services category. The tender was initiated using an open procurement method and was conducted in London, United Kingdom. The contract was awarded on 3rd December 2019, with a contract period starting on 9th December 2019 and concluding on 5th June 2020. The overall aim is to enhance Ofwat's stakeholder relationships, focusing on key stakeholders such as Defra, EA, DWI, and water companies.

This procurement presents an opportunity for consultancy firms, particularly those with expertise in stakeholder engagement and management analysis. Businesses that specialise in conducting comprehensive stakeholder assessments, data analysis, and relationship-building strategies would be well-suited to participate in similar future tenders. The swift delivery requirements and the focus on delivering detailed recommendations make this a valuable opportunity for SMEs and consultancy services looking to expand their operations in the public sector.

## Notice

Stkeholder Relationship Audit The overall objectives of the project are: Gain an in-depth understanding of our existing relationship with key stakeholders - Defra, EA, DWI, Welsh Govt, NRW, WUK, CCW, water companies, water retailers Build a big-picture understanding of all other stakeholders Understand the gaps and areas for improvement amongst priority groups - consumer, Welsh and political Look for and discover gaps in our stakeholder relationships that we aren't currently aware of Finish the project with an analysed set of data and recommendations that can be used to shift approach in stakeholder relationships across Ofwat Scope of Work The scope of the project includes: Collaborating with the Ofwat stakeholder lead Agree a delivery timetable once contract is agreed Work to Ofwat templates and guidelines Work to GDPR guidelines A swift turnaround and for start of delivery and completed reports from contract award. Project start within three weeks, final report and recommendations before March 2020 Full project management and delivery of the project A final product with data analysis, reporting and recommendations Out of scope: The Ofwat communications function will provide all appropriate internal data and information held about stakeholders Key Tasks In order to achieve the overall objectives, the Customer expects that the following key tasks will be carried out by the Contractor A full project delivery plan Review of existing relationships and engagement with internal colleagues at Ofwat in communications In-depth interviews with some key stakeholders - Defra, EA, DWI, Welsh Govt, NRW, WUK, CCW, water companies, water retailers Quantitative survey amongst broader group of stakeholders Research into stakeholder areas that we may be missing Evaluation - a summary document or meeting outlining findings with recommendations Additional information: For further information,please contact procurement@ofwat.gov.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/73fecd59-5a74-4927-9c98-85d05ab91c05 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Mar 2020 |
| Submission deadline | 19 Nov 2019 |
| Future notice date | Not specified |
| Award date | 3 Dec 2019 |
| Contract period | 9 Dec 2019 - 5 Jun 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £34,315 |
| Lots value | Not specified |
| Awards value | £34,315 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WATER SERVICES REGULATION AUTHORITY (OFWAT) |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B5 4UA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OPINION RESEARCH SERVICES |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79411000 - General management consultancy services

## Release History

- 13 Mar 2020 at 12:56 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/73fecd59-5a74-4927-9c98-85d05ab91c05

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/73fecd59-5a74-4927-9c98-85d05ab91c05
  13th March 2020 - Awarded contract notice on Contracts Finder

## Provenance

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