---
title: "Survey of Tenants & Residents (STAR) 2021/22"
ocid: "ocds-b5fd17-d1bf78bc-eeef-40b6-9230-c334290d0408"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d1bf78bc-eeef-40b6-9230-c334290d0408"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d1bf78bc-eeef-40b6-9230-c334290d0408.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d1bf78bc-eeef-40b6-9230-c334290d0408.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF WALTHAM FOREST"
published: "2021-09-21"
---

# Survey of Tenants & Residents (STAR) 2021/22

Buyer: LONDON BOROUGH OF WALTHAM FOREST  
Current stage: Award  
OCID: ocds-b5fd17-d1bf78bc-eeef-40b6-9230-c334290d0408

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d1bf78bc-eeef-40b6-9230-c334290d0408)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d1bf78bc-eeef-40b6-9230-c334290d0408.json)

## Summary

The procurement process titled "Survey of Tenants & Residents (STAR) 2021/22" was carried out by the London Borough of Waltham Forest, focusing on the social housing sector in England. This open tender aimed to appoint a contractor to conduct a survey that evaluates the experiences and needs of tenants in council-owned social housing. The tender period concluded on 16th July 2021, with the contract being awarded on 13th August 2021 for a total value of £36,000. The contract runs from 31st August 2021 to 31st August 2023, following a contract period that starts on 20th August 2021 and ends on 18th August 2024.

This opportunity presents significant potential for business growth, especially for SMEs and voluntary and community sector enterprises engaged in research and consultancy services. Companies specialising in tenant engagement, survey analysis, and community consultancy would be particularly well-suited to compete for future contracts like this one, contributing valuable insights into the needs of residents and positively influencing service delivery in the public sector.

## Notice

Waltham Forest Council is seeking to commission a contractor to run its Survey of Tenants and Residents (STAR survey), which explores and tracks the views, experiences and needs of tenants living in council owned social housing in the borough and leaseholders who own the leasehold for one or more residential properties within council owned estates in the borough

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dc8af29a-a336-4249-b5de-43b778a93a9d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Sep 2021 |
| Submission deadline | 16 Jul 2021 |
| Future notice date | Not specified |
| Award date | 12 Aug 2021 |
| Contract period | 30 Aug 2021 - 31 Aug 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £60,000 |
| Lots value | Not specified |
| Awards value | £36,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF WALTHAM FOREST |
| Locality | WALTHAMSTOW |
| Post town | East London |
| Postcode | E17 4GG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI53 Redbridge and Waltham Forest |
| Local authority | Waltham Forest |
| Electoral ward | Chapel End |
| Westminster constituency | Walthamstow |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KWEST RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 21 Sep 2021 at 09:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dc8af29a-a336-4249-b5de-43b778a93a9d
- 2 Jul 2021 at 16:41 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9c5db2d8-42b0-49a6-b564-c0d6ff88960c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dc8af29a-a336-4249-b5de-43b778a93a9d
  21st September 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/9c5db2d8-42b0-49a6-b564-c0d6ff88960c
  2nd July 2021 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.walthamforest.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d1bf78bc-eeef-40b6-9230-c334290d0408. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d1bf78bc-eeef-40b6-9230-c334290d0408.json.