---
title: "Invitation to Quote: Customer Relationship Management System Pilot"
ocid: "ocds-b5fd17-d1e4bc63-5598-41e5-80b3-32df750a11d2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d1e4bc63-5598-41e5-80b3-32df750a11d2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d1e4bc63-5598-41e5-80b3-32df750a11d2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d1e4bc63-5598-41e5-80b3-32df750a11d2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HEALTH EDUCATION ENGLAND"
published: "2021-03-24"
---

# Invitation to Quote: Customer Relationship Management System Pilot

Buyer: HEALTH EDUCATION ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-d1e4bc63-5598-41e5-80b3-32df750a11d2

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## Summary

The procurement process involves Health Education England seeking suppliers for a Customer Relationship Management System Pilot. This project falls under the software package and information systems category, with a total value of £49,999. The procurement method was designated as "Other," with the tender period ending on 18 September 2020. The contract commenced on 1 October 2020 and will conclude on 31 March 2022. The process has been completed and was officially awarded on 28 September 2020, following the stated financial instructions of the buying organisation.

This tender presents significant opportunities for businesses, especially small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in software solutions. Companies that provide customer relationship management services, particularly those familiar with the healthcare sector, would be particularly well-suited to compete in similar future tenders. Engaging in such contracts can enhance visibility and credibility in the public sector, fostering growth and expansion in related service areas.

## Notice

Customer Relationship Management System Pilot. This Award was made in line with Health Education England's Standing Financial Instructions -

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/64ea03ab-a146-4e2b-b7cc-38440369364b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Mar 2021 |
| Submission deadline | 18 Sep 2020 |
| Future notice date | Not specified |
| Award date | 27 Sep 2020 |
| Contract period | 30 Sep 2020 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £49,999 |
| Lots value | Not specified |
| Awards value | £49,980 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HEALTH EDUCATION ENGLAND |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 4PL |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TRUSTMARQUE SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 24 Mar 2021 at 14:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/64ea03ab-a146-4e2b-b7cc-38440369364b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/64ea03ab-a146-4e2b-b7cc-38440369364b
  24th March 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://hee.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d1e4bc63-5598-41e5-80b3-32df750a11d2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d1e4bc63-5598-41e5-80b3-32df750a11d2.json.