---
title: "Custody Healthcare Telephone Advice Service and Pharmaceutical Service - RFI"
ocid: "ocds-b5fd17-d1f14b2a-6054-4582-b204-83b3d52b859b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d1f14b2a-6054-4582-b204-83b3d52b859b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d1f14b2a-6054-4582-b204-83b3d52b859b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d1f14b2a-6054-4582-b204-83b3d52b859b.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "KENT POLICE"
published: "2024-05-21"
---

# Custody Healthcare Telephone Advice Service and Pharmaceutical Service - RFI

Buyer: KENT POLICE  
Current stage: Planning  
OCID: ocds-b5fd17-d1f14b2a-6054-4582-b204-83b3d52b859b

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## Summary

The Custody Healthcare Telephone Advice Service and Pharmaceutical Service tender is being initiated by Kent Police. This procurement opportunity falls under the Administrative healthcare services category. The planning stage milestone for engagement ends on June 3, 2024, with a total value of £540,000. The tender aims to solicit information from interested providers to assess market capability before issuing a formal invitation to tender. The delivery addresses for this opportunity are in the South East region of the United Kingdom, with postal code ME15 9BZ.

This opportunity presents a chance for healthcare service providers, particularly those specialised in administrative healthcare services, health training, community health services, and custody services, to engage with Kent Police. Businesses with expertise in healthcare professionals provision, pharmaceutical services, and Forensic Healthcare delivery are well-suited to compete. The procurement method involves engaging potential suppliers via the 7 Force Commercial Tendering Portal. Interested businesses can register on the portal to participate in the upcoming stages of this procurement process led by Kent Police.

## Notice

Reason for this Request for Information (RFI) (x2)- The Procurement Team are requesting information from providers who are interested in providing either or both: 1. Telephone advice service for custody healthcare and 2. A pharmaceutical element to the overall service provision. We are looking to understand whether there is suitable capability and capacity in the market before we issue a formal invitation to tender. The responses will be used to assist us in the development of our approach to this procurement and determine the most suitable route to market. Custody Healthcare Telephone Advice Service involves the provision of healthcare professionals to act in a consulting capacity over the telephone, for Custody HCP's and staff employed by Kent Police for the healthcare need of individuals in Police Custody. This is to ensure a strict duty of care is aligned to national legislation which is strictly governed particularly with the Police and Criminal Evidence Act 1984 (PACE) and its code of practice. As well as other legislative guidelines which need to be followed by the Police and Custody Officers. Kent Police have a healthcare led team of 23 FTE nurses and paramedics to provide a healthcare service to all 7 Custody suits across the county. Kent Police also have two Forensic Healthcare Managers who are both qualified nurses. The FHP's work to a 21.5-hour rota, 07:30 hours until 05:00 hours, 7 days a week and are responsible for the healthcare provision provided to detained persons whilst in the custody environment and Police Officers, staff and victims of crime. To support this work, Kent Police Custody require a healthcare professional service to include appropriately trained and vetted staff with their own insurance and indemnity cover, and to be registered with the GMC and qualified in Forensic Healthcare delivery. Kent Police also require a Custody Healthcare Pharmacy Service to replace their existing model of a pharmacist delivering services. The requirement is for the supply and delivery of medications, including Controlled Drugs, administered by Forensic Healthcare Practitioners in the custody environment. In addition, Kent Police wish to engage the services of a lead pharmacist in order to support the Forensic Medical Service in reviewing and overseeing the Patient Group Directive (PGD). Providing training to Forensic Medical Practitioners in the PGD, providing advise and guidance around all matters pertaining to medicine management including attendance at quarterly clinical governance meetings and support with Home Office Controlled drugs audits. This opportunity is available via the 7 Force Commercial Tendering Portal. To register, visit https://7force.force.com/ProSpend__eSourcing_Community_Registration?locale=uk If you are already registered on the Portal, you can login here: https://7force.force.com/login

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d678692f-cdec-4f0a-832e-cb06e253a8e0 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 May 2024 |
| Submission deadline | Not specified |
| Future notice date | 3 Jun 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £540,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KENT POLICE |
| Locality | MARTLESHAM |
| Post town | Ipswich |
| Postcode | IP5 3QS |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH63 East Suffolk |
| Local authority | East Suffolk |
| Electoral ward | Martlesham & Purdis Farm |
| Westminster constituency | Suffolk Coastal |
| Delivery location | TLJ South East (England) |

## CPV Codes

### Divisions

- 66 - Financial and insurance services
- 75 - Administration, defence and social security services
- 80 - Education and training services
- 85 - Health and social work services

### Codes

- 66162000 - Custody services
- 75122000 - Administrative healthcare services
- 80561000 - Health training services
- 85100000 - Health services
- 85140000 - Miscellaneous health services
- 85323000 - Community health services

## Release History

- 21 May 2024 at 18:54 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/d678692f-cdec-4f0a-832e-cb06e253a8e0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d678692f-cdec-4f0a-832e-cb06e253a8e0
  21st May 2024 - Early engagement notice on Contracts Finder

## Notice URLs

- https://7force.force.com/ProSpend__eSourcing_Community_Registration?locale=uk
- https://7force.force.com/login

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d1f14b2a-6054-4582-b204-83b3d52b859b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d1f14b2a-6054-4582-b204-83b3d52b859b.json.
