---
title: "Procurement of General Practice Appointment Booking Services for practices in Lancashire and South Cumbria Integrated Care Board"
ocid: "ocds-b5fd17-d24783ce-45ad-430f-9e1b-2af8670999a9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d24783ce-45ad-430f-9e1b-2af8670999a9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d24783ce-45ad-430f-9e1b-2af8670999a9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d24783ce-45ad-430f-9e1b-2af8670999a9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2024-10-30"
---

# Procurement of General Practice Appointment Booking Services for practices in Lancashire and South Cumbria Integrated Care Board

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-d24783ce-45ad-430f-9e1b-2af8670999a9

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## Summary

The NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT has successfully completed the procurement process for the provision of a General Practice Appointment Booking Services solution for the NHS Lancashire and South Cumbria Integrated Care Board. The contract was awarded to Accurx Limited under the call-off process from the CCS G-Cloud 13 Framework, and is valued at £502,770.03. This procurement falls under the "Software package and information systems" industry category and covers the North West region of the United Kingdom. Key dates include the contract start date on 1st July 2024 and an initial contract period ending on 30th September 2025, with an option to extend for a further six months. The procurement method used was selective, following a call-off from a framework agreement.

This tender offers substantial opportunities for businesses specialising in cloud-based software solutions, particularly those adept at integrating digital systems with General Practice clinics. The procurement is particularly suitable for small and medium enterprises (SMEs) given its suitability criteria. Companies focusing on healthcare technology, patient appointment management, and digital healthcare systems would find this contract highly beneficial for business growth. The contract provides a strategic entry point to enhance digital capabilities in line with the NHS’s Modernising General Practice initiative.

## Notice

The NHS England National Commercial and Procurement Hub supported NHS Lancashire and South Cumbria ICB to place a new contract for the provision of a General Practice Appointment Booking solution to replace the national contract for appointment booking supplied by Accurx Limited which expired on 30th June 2024. NHS Lancashire and South Cumbria ICB's requirement is for an appointment booking solution that enables booking of appointments by patients into GP clinics, long term condition clinics and vaccination clinics with integration with GP clinical systems. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP). A call-off process from the CCS G-Cloud 13 Framework (RM1557.13) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 13 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to Accurx Limted. The contract is awarded for an initial period of 9 months with the option to extend for a further 6 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a65e9654-b300-4396-9af1-a32ad7320778 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Oct 2024 |
| Submission deadline | 12 Jun 2024 |
| Future notice date | Not specified |
| Award date | 30 Jun 2024 |
| Contract period | 30 Jun 2024 - 30 Sep 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £502,770 |
| Lots value | Not specified |
| Awards value | £502,770 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | PRESTON |
| Post town | Preston |
| Postcode | PR1 8XB |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD45 Mid Lancashire |
| Local authority | Preston |
| Electoral ward | City Centre |
| Westminster constituency | Preston |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCURX |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 30 Oct 2024 at 09:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a65e9654-b300-4396-9af1-a32ad7320778

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a65e9654-b300-4396-9af1-a32ad7320778
  30th October 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d24783ce-45ad-430f-9e1b-2af8670999a9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d24783ce-45ad-430f-9e1b-2af8670999a9.json.