--- title: "Workforce Planning Software" ocid: "ocds-b5fd17-d2494af8-ccd8-4d87-95aa-d7677d6fd453" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d2494af8-ccd8-4d87-95aa-d7677d6fd453" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d2494af8-ccd8-4d87-95aa-d7677d6fd453.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-d2494af8-ccd8-4d87-95aa-d7677d6fd453.json" source: "Contracts Finder" current_stage: "Tender" buyer: "YORKSHIRE AND HUMBER POLICE PROCUREMENT (Y&HPP)" published: "2023-10-26" --- # Workforce Planning Software Buyer: YORKSHIRE AND HUMBER POLICE PROCUREMENT (Y&HPP) Current stage: Tender OCID: ocds-b5fd17-d2494af8-ccd8-4d87-95aa-d7677d6fd453 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d2494af8-ccd8-4d87-95aa-d7677d6fd453) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d2494af8-ccd8-4d87-95aa-d7677d6fd453.json) ## Summary The Police, Fire and Crime Commissioner for North Yorkshire (PFCC) is conducting a tender for the provision of Workforce Planning Software. This procurement is in the Open Procedure stage under the Public Contract Regulations 2015. The North Yorkshire Police (NYP) customer contact team is facing increased demand and challenges in resource management compliance. The tender aims to implement a Workforce Management solution to address service improvement. The contract is expected to be awarded for a 4-year period, with the possibility of extendable periods of 12 months. The deadline for tender submissions is set for 27th November 2023. This tender for Workforce Planning Software presents business growth opportunities for suppliers offering Software as a Service (SaaS) solutions. Suppliers must meet the Non-Police Personnel Vetting Level 3 (NPPV3) requirement. Small and medium-sized enterprises (SMEs) would be well-suited to compete in this procurement process. The contract period starting in January 2024 offers longer-term business prospects for successful bidders. Interested businesses should focus on providing efficient and compliant workforce management solutions to cater to the needs of North Yorkshire Police and Crime Commissioner. ## Notice The Police, Fire and Crime Commissioner for North Yorkshire (PFCC) is conducting a tender for the provision of Work Force Management (WFM) Software. The procurement will be conducted in accordance with the Open Procedure under the Public Contract Regulations 2015 ("the Regulations"). The North Yorkshire Police (NYP) customer contact team faces unprecedented demand and is experiencing significant issues to adequately and efficiently manage resources to comply with national standards for call answering times. A review of the current situation has highlighted a number of opportunities, where the implementation of a Work Force Management (WFM) solution has been identified to support service improvement. Suppliers are invited to offer proposals using a Software as a Service (SaaS) model which meets the requirements set out in the tender documentation. The intention is to award any resulting contract for a period of 4 years with extension options of 5 periods of 12 months. All of the supplier's staff (and any sub-contractors) who shall have access to NYP premises and / or systems will be required to obtain Non-Police Personnel Vetting Level 3 (NPPV3). The supplier who receives the highest score to the tender will be invited to provide a product demonstration to ensure suitability. This is anticipated to be between 13-18th December 2023. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b1cd75d7-dc99-456e-9ad2-da73036b7a74 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 26 Oct 2023 | | Submission deadline | 27 Nov 2023 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 26 Jan 2024 - 25 Jan 2033 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £719,500 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | YORKSHIRE AND HUMBER POLICE PROCUREMENT (Y&HPP) | | Locality | NORTHALLERTON | | Post town | Darlington | | Postcode | DL6 1BF | | Country | England | | ITL 1 | TLE Yorkshire and The Humber | | ITL 2 | TLE2 North Yorkshire | | ITL 3 | TLE22 North Yorkshire | | Local authority | North Yorkshire | | Electoral ward | Northallerton South | | Westminster constituency | Richmond and Northallerton | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48000000 - Software package and information systems - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 26 Oct 2023 at 17:37 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b1cd75d7-dc99-456e-9ad2-da73036b7a74 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/b1cd75d7-dc99-456e-9ad2-da73036b7a74 26th October 2023 - Opportunity notice on Contracts Finder - https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=69493&B=BLUELIGHT Additional data - https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/36335 User / Company ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d2494af8-ccd8-4d87-95aa-d7677d6fd453. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d2494af8-ccd8-4d87-95aa-d7677d6fd453.json.