---
title: "Paper Questionnaire Return Service"
ocid: "ocds-b5fd17-d251bd93-814c-415f-a7f8-d1da4406be8b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d251bd93-814c-415f-a7f8-d1da4406be8b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d251bd93-814c-415f-a7f8-d1da4406be8b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d251bd93-814c-415f-a7f8-d1da4406be8b.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "OFFICE FOR NATIONAL STATISTICS"
published: "2017-10-16"
---

# Paper Questionnaire Return Service

Buyer: OFFICE FOR NATIONAL STATISTICS  
Current stage: Planning  
OCID: ocds-b5fd17-d251bd93-814c-415f-a7f8-d1da4406be8b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d251bd93-814c-415f-a7f8-d1da4406be8b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d251bd93-814c-415f-a7f8-d1da4406be8b.json)

## Summary

The Office for National Statistics is currently in the planning stage of procuring a Paper Questionnaire Return Service, which is essential for the delivery of the 2019 Rehearsal and the 2021 Census across England, Wales, and Northern Ireland. The engagement end date for interested supplier organisations is set for 23 February 2018. This procurement falls under the post and courier services industry category. Suppliers are invited to participate in early market engagement by contacting the Authority via the provided email address, and additional related documents are available for review.

This procurement opportunity allows businesses specialising in logistics, post, and courier services to expand their reach by engaging with a significant nationwide project. Providers with expertise in managing large-scale collections and deliveries, particularly those that can ensure accessibility for all respondents, will find this tender particularly relevant. Businesses are encouraged to explore participation in supplier meetings to showcase their capabilities and inquire further about the requirements for this crucial service.

## Notice

The Office for National Statistics (the "Authority") is seeking to engage with interested supplier organisations in order to identify possible options for the procurement of a Paper Questionnaire Return Service that will help deliver the 2019 Rehearsal and 2021 Census for all households and communal establishments in England, Wales and Northern Ireland. Any supplier organisation that may be interested in participating in the early market engagement must email the Contracting Authority at: census2021.transformation.programme@ons.gov.uk. Background - The Authority is the UK's largest independent producer of official statistics, responsible for collecting and publishing statistics related to the economy, population and society at national, regional and local levels. This includes a census every 10 years in England and Wales and supporting Northern Ireland. They are currently considering the options for the procurement of a Paper Questionnaire Return Service (the "Service") to collect and receipt up to 16 million individually completed paper questionnaires and deliver to UK data capture facilities from anywhere in England, Wales and Northern Ireland. The Service will support the 2021 Census (and scaled down proportionally for the 2019 Rehearsal). Additional information: The Service will provide the Authority with a solution to ensure that all completed paper questionnaires are returned to the UK data capture facilities. This shall include coverage throughout England, Wales and Northern Ireland and shall be accessible and convenient for all respondents. The Service shall include collection, sorting, receipting and delivery of all completed paper questionnaires to the UK data capture facilities; and provide management information to the Authority as necessary, to assist with the delivery of the 2019 Rehearsal and 2021 Census. Market engagement opportunity (Supplier Meetings) - The Authority is keen to meet with suppliers that will be interested in tendering for and / or delivering a nationwide (England, Wales and Northern Ireland) solution that minimises barriers for respondents to return their completed paper questionnaires. The Authority wishes to understand the depth of knowledge, expertise, proposed infrastructure and practical experience which suppliers may have of the management and delivery of these services. If you are interested in being part of the Supplier Meetings, please view the attached document for details on how to register. This exercise aims to give the supplier market advanced warning of a future procurement and a market engagement opportunity. It is not intended to be a call for competition or reduce the procurement timescales.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/17618078-8d30-4a7a-a823-9c209764a1c2 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Oct 2017 |
| Submission deadline | Not specified |
| Future notice date | 23 Feb 2018 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFFICE FOR NATIONAL STATISTICS |
| Locality | FAREHAM |
| Post town | Portsmouth |
| Postcode | PO15 5RR |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ35 South Hampshire |
| Local authority | Fareham |
| Electoral ward | Titchfield |
| Westminster constituency | Hamble Valley |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64100000 - Post and courier services

## Release History

- 16 Oct 2017 at 14:36 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/17618078-8d30-4a7a-a823-9c209764a1c2
- 16 Oct 2017 at 14:33 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/17618078-8d30-4a7a-a823-9c209764a1c2
- 9 Oct 2017 at 09:42 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/17618078-8d30-4a7a-a823-9c209764a1c2
- 5 Oct 2017 at 14:11 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/17618078-8d30-4a7a-a823-9c209764a1c2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/17618078-8d30-4a7a-a823-9c209764a1c2
  16th October 2017 - Early engagement notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/248b2916-f7d5-4ed5-ac9e-911dd5df09d2
  Notice of further market engagement activity and call for expressions of interest to attend forthcoming supplier meetings
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/dc376b3b-582f-45de-b5ab-f0b65c1d549a
  Notice of further market engagement activity and call for expressions of interest to attend forthcoming supplier meetings
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a46b55b8-3f70-45d5-b0d6-cdcf41797a15
  Notice of further market engagement activity and call for expressions of interest to attend forthcoming supplier meetings

## Notice URLs

- https://in-tendhost.co.uk/ons/aspx/BuyerProfiles

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d251bd93-814c-415f-a7f8-d1da4406be8b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d251bd93-814c-415f-a7f8-d1da4406be8b.json.
