---
title: "QU208 - Bespoke Business Diagnostic Support Service - AWARD"
ocid: "ocds-b5fd17-d25d8fa8-5d56-4679-a6b4-73571c1ac337"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d25d8fa8-5d56-4679-a6b4-73571c1ac337"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d25d8fa8-5d56-4679-a6b4-73571c1ac337.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d25d8fa8-5d56-4679-a6b4-73571c1ac337.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BIRMINGHAM CITY COUNCIL"
published: "2019-07-22"
---

# QU208 - Bespoke Business Diagnostic Support Service - AWARD

Buyer: BIRMINGHAM CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-d25d8fa8-5d56-4679-a6b4-73571c1ac337

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## Summary

Birmingham City Council is seeking a supplier for the "QU208 - Bespoke Business Diagnostic Support Service," aimed at assisting home care providers that were unsuccessful in a recent tender process. This open procedure contract will provide up to 1 year of support, commencing on 10th April 2019 and concluding on 9th April 2020. The initiative is part of the Council's commitment to aid these providers in adapting their services, including exploring new market opportunities and responding to changes in their operational environments. Interested bidders needed to submit their completed documentation by noon on 4th April 2019.

Opportunities arising from this tender are particularly suited for businesses specialising in diagnostic systems and service development, targeting providers of adults' and children's social care. Companies that can offer innovative solutions or support services for home care providers will be well-positioned to engage in this market, leveraging their expertise to assist these organisations in service redesign and market expansion. The initiative highlights the potential for business growth in the social care sector, especially for small and medium-sized enterprises (SMEs) aiming to enhance their service offerings.

## Notice

Birmingham City Council requires a supplier for the provision of a bespoke business diagnostic support service for home care providers who have been unsuccessful following a recent tender exercise. The Council has made a conscious decision to help support the unsuccessful providers (and of course the affected citizens) and therefore will be giving them a transition period up to 1 year to refocus their business to adapt to the change in their circumstances, some who may have held contracts for a number of years.. Citizens who currently receive services from these providers will have the option to continue using their providers who have not been successful under a direct payment relationship if they wish to do so. The Council is therefore proposing to commission a specialist provider to deliver business diagnostic support and service development support to providers of adults' and children's social care in Birmingham. The support will target providers who were not successful in joining the new 2019 Home Support Framework. The business support will assist the providers with looking at new market opportunities that may include use of personal budgets to fund service delivery, service re-design and new service development and delivery such as the self-funders market i.e. citizens who need care and can pay for it themselves. This contract will be for a period of 12 months commencing 10th April 2019. Registration and use of in-tend is free. All correspondence for this procurement process must be via the in-tend correspondence function. If you are unable to register with in-tend please either email us at cps@birmingham.gov.uk or call 0121 464 8000. If you are interested in tendering please click on the following link to access the Council's tender Portal:-. https://in-tendhost.co.uk/birminghamcc/ and submit your details to register as a bidder. We will send you a log on and password so you can download the quotation documentation. Your completed quotation documentation should be returned by noon on 4th April 2019 via the 'in-tend' system https://in-tendhost.co.uk/birminghamcc

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4e9a5622-0d8f-4ef4-bb94-5903ca2514c2 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jul 2019 |
| Submission deadline | 4 Apr 2019 |
| Future notice date | Not specified |
| Award date | 5 Jun 2019 |
| Contract period | 9 Apr 2019 - 9 Apr 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £36,400 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BIRMINGHAM CITY COUNCIL |
| Locality | WEST MIDLANDS |
| Post town | Birmingham |
| Postcode | B4 7WB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Newtown |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ISE |

## CPV Codes

### Divisions

- 33 - Medical equipments, pharmaceuticals and personal care products
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 33124110 - Diagnostic systems
- 72240000 - Systems analysis and programming services
- 72246000 - Systems consultancy services
- 72250000 - System and support services
- 72253200 - Systems support services

## Release History

- 22 Jul 2019 at 10:23 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4e9a5622-0d8f-4ef4-bb94-5903ca2514c2
- 6 Jun 2019 at 10:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4e9a5622-0d8f-4ef4-bb94-5903ca2514c2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4e9a5622-0d8f-4ef4-bb94-5903ca2514c2
  22nd July 2019 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://in-tendhost.co.uk/birminghamcc
- https://in-tendhost.co.uk/birminghamcc/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d25d8fa8-5d56-4679-a6b4-73571c1ac337. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d25d8fa8-5d56-4679-a6b4-73571c1ac337.json.