---
title: "ServiceNow Platform Support"
ocid: "ocds-b5fd17-d27a11f1-8c03-46c0-be03-2cb4112ea950"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d27a11f1-8c03-46c0-be03-2cb4112ea950"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d27a11f1-8c03-46c0-be03-2cb4112ea950.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d27a11f1-8c03-46c0-be03-2cb4112ea950.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF JUSTICE"
published: "2025-04-04"
---

# ServiceNow Platform Support

Buyer: MINISTRY OF JUSTICE  
Current stage: Award  
OCID: ocds-b5fd17-d27a11f1-8c03-46c0-be03-2cb4112ea950

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d27a11f1-8c03-46c0-be03-2cb4112ea950.json)

## Summary

The Ministry of Justice has completed the procurement process for advisory services to facilitate the re-implementation of the ServiceNow Platform, categorized under Information Technology Services. This procurement, valued at £2,000,000, was executed through a selective call-off from a framework agreement. The tender reached its end date on 19 February 2025, with the contract period running from 14 March 2025 to 13 March 2027. The services will be delivered across multiple regions including the United Kingdom, British Overseas Territories, Channel Islands, Isle of Man, Europe, and the Rest of the World.

This tender presents significant opportunities for businesses specialising in IT advisory services, particularly those experienced with the ServiceNow Platform. Large-scale IT service providers, such as Atos IT Services UK Ltd (the awarded supplier), are ideal candidates due to the scope and financial scale of the contract. Engaging in such a project can enhance a company's portfolio, offer substantial financial returns, and establish strong business relationships with a major public sector entity like the Ministry of Justice.

## Notice

Provision of advisory services to facilitate the re-implementation of the ServiceNow Platform

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/688b3d16-06d0-44c3-87bc-59cffc69e896 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Apr 2025 |
| Submission deadline | 19 Feb 2025 |
| Future notice date | Not specified |
| Award date | 13 Mar 2025 |
| Contract period | 14 Mar 2025 - 13 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,000,000 |
| Lots value | Not specified |
| Awards value | £2,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF JUSTICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9AJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ATOS IT SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 4 Apr 2025 at 09:34 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/688b3d16-06d0-44c3-87bc-59cffc69e896

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/688b3d16-06d0-44c3-87bc-59cffc69e896
  4th April 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/94b619dd-f8e9-48ce-a2da-4d0d86faa6bd
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d27a11f1-8c03-46c0-be03-2cb4112ea950. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d27a11f1-8c03-46c0-be03-2cb4112ea950.json.