---
title: "Out of Hours Call Provision Service"
ocid: "ocds-b5fd17-d2df9906-820f-46d5-aeff-e69942cf2df2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d2df9906-820f-46d5-aeff-e69942cf2df2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d2df9906-820f-46d5-aeff-e69942cf2df2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d2df9906-820f-46d5-aeff-e69942cf2df2.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "WYTHENSHAWE COMMUNITY HOUSING GROUP (WCHG)"
published: "2024-08-20"
---

# Out of Hours Call Provision Service

Buyer: WYTHENSHAWE COMMUNITY HOUSING GROUP (WCHG)  
Current stage: Tender  
OCID: ocds-b5fd17-d2df9906-820f-46d5-aeff-e69942cf2df2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d2df9906-820f-46d5-aeff-e69942cf2df2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d2df9906-820f-46d5-aeff-e69942cf2df2.json)

## Summary

The Wythenshawe Community Housing Group (WCHG) has initiated a procurement process for an 'Out of Hours Call Provision Service'. This tender, identified as WCHG001-DN737160-11656225, falls under the telecommunications and office-support services categories and is designated for the region of England, United Kingdom. The procurement is currently in the tender stage, with an open procurement method and a specified contract value of £165,000 GBP. The tender period concludes on 28 August 2024, and the service contract will span from 1 February 2025 to 31 January 2028. Interested parties must register on The Chest platform to access tender documents.

This tender presents an excellent opportunity for businesses, particularly small and medium-sized enterprises (SMEs), within the telecommunications and office-support services industries. Providing 'Out of Hours' emergency telephone services can help businesses expand their client base and demonstrate their capability to deliver critical services. Companies with robust systems for handling emergency calls and those experienced in the public sector could significantly benefit from participating in this tender.

## Notice

The Supplier will provide an 'Out of Hours' (OOH) emergency telephone service (Services) for WCHG. If you are interested in bidding for this contract then please register on The Chest in order to get access to the tender documents.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/940826ba-13f0-4794-8757-dd37d615944e |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Aug 2024 |
| Submission deadline | 28 Aug 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Feb 2025 - 31 Jan 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £165,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WYTHENSHAWE COMMUNITY HOUSING GROUP (WCHG) |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M22 9TA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Sharston |
| Westminster constituency | Wythenshawe and Sale East |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 64200000 - Telecommunications services
- 79500000 - Office-support services

## Release History

- 20 Aug 2024 at 08:16 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/940826ba-13f0-4794-8757-dd37d615944e
- 7 Aug 2024 at 15:54 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/8822bf53-24f8-4eff-932f-b7c0997e2940

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/940826ba-13f0-4794-8757-dd37d615944e
  20th August 2024 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/8822bf53-24f8-4eff-932f-b7c0997e2940
  7th August 2024 - Opportunity notice on Contracts Finder

## Notice URLs

- https://www.wchg.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d2df9906-820f-46d5-aeff-e69942cf2df2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d2df9906-820f-46d5-aeff-e69942cf2df2.json.