--- title: "Soft Facilities Management Services Procurement for London North West University Healthcare NHS Trust" ocid: "ocds-b5fd17-d313049d-0fdb-46dc-84c1-26a1e9f3282e" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d313049d-0fdb-46dc-84c1-26a1e9f3282e" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d313049d-0fdb-46dc-84c1-26a1e9f3282e.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-d313049d-0fdb-46dc-84c1-26a1e9f3282e.json" source: "Contracts Finder" current_stage: "Tender" buyer: "ATTAIN" published: "2024-11-22" --- # Soft Facilities Management Services Procurement for London North West University Healthcare NHS Trust Buyer: ATTAIN Current stage: Tender OCID: ocds-b5fd17-d313049d-0fdb-46dc-84c1-26a1e9f3282e [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d313049d-0fdb-46dc-84c1-26a1e9f3282e) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d313049d-0fdb-46dc-84c1-26a1e9f3282e.json) ## Summary London North West University Healthcare NHS Trust is seeking a single qualified supplier to provide Soft Facilities Management Services. This tender, under the procurement stage, includes services such as general management, helpdesk management, patient catering, healthcare cleaning and pest control, portering and postal services, and security. The contract spans from 1st October 2025 to 30th September 2032, with an option to extend up to 36 months. The total contract value is estimated at £346,146,770 and follows a restricted procedure. The tender submission deadline is 6th January 2025, and the location of the services is London, United Kingdom. This tender is a significant opportunity for businesses in the facilities management sector, particularly those capable of delivering comprehensive service coverage across multiple areas. The appointment of a sole provider for this expansive contract can drive substantial business growth through a long-term partnership with the NHS Trust. Companies with robust infrastructure and expertise in managing large-scale facilities services will be well-suited to compete effectively in this procurement process. The contract's duration and high value make it an attractive prospect for established businesses looking to consolidate and expand their market presence. ## Notice The Authority seeks suitably qualified suppliers to tender for a Facilities Management Services provision. The overarching aim of the Service is to manage, co-ordinate and deliver a consistent, timely and high-quality soft facilities management service for the Authority and its patients and will consist of the following service lines: General Management Helpdesk Management / Reception Services Patient Catering Healthcare Cleaning and Pest Control Portering and Postal Services Security (Manned Guarding) The Authority is looking to appoint a single Preferred Supplier to manage all aspects of the Service. As such, a Lotting Strategy is deemed inappropriate as it risks creation of unnecessary fragmentation and complexity. Accordingly, the service will be offered as a single contract awarded to a single Preferred Supplier. The aggregate value of the contract (including extensions) as advertised in the Contracts Finder and Find a Tender Service (FTS) for the full 10 years of provision (7 core years plus 3 options years) is PS346,146,770 British Pound Sterling. The contract to be entered into by the Authority and the Preferred Supplier for the procurement will be based on the NHS Terms and Conditions for the Provision of Services. The core contract term is from 01st October 2025 - 30th September 2032, with the option to extend for a maximum of 36 months. This stated optional extension period is in no way guaranteed, and activation of such extension will be at the sole discretion of the Authority based on fundamental principles, including the performance of the supplier and results of any service evaluations undertaken.. Please Note: Any expenditure, work or effort undertaken by you in relation to any procurement activity is a matter solely for your own commercial judgment. The Authority reserves the right to withdraw from the process at any time or to not tender the service(s) or to tender on a different basis. In such circumstances, and in any event, the Authority and/or its advisors shall not be liable for any costs or loss of expenses whatsoever incurred by any organisation, agent or subsidiary that may have contributed to any proposals submitted to this notice. Any and all information/documents are draft and subject to change. Under no circumstances should providers approach the Authority directly in relation to the service To register interest please go to https://attain.bravosolution.co.uk/web/login.html . Click on 'Register here' and follow the onscreen instructions. The relevant documentation will be available within the 'sq_115 - London North West University Healthcare NHS Trust Soft Facilities Management Service Additional information: The Authority may wish to expand the Soft Facilities Management Services during the lifetime of the contract ("Contract modification(s)"). To this end, Suppliers should be aware that after the award of contract, there is a possibility that the successful Bidder may be offered a variation(s) to the contract in accordance with Regulation 72 (1) (a) of the Public Contracts Regulations 2015 (as amended The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020), in circumstances of which are detailed more fully in the procurement documentation at 1.12 - 1.13.3 Disclaimer: The Authority shall not be responsible for any costs or expenses incurred by respondents to this procurement in preparing and/or submitting such responses. To register interest please go to https://attain.bravosolution.co.uk/web/login.html . Click on 'Register here' and follow the onscreen instructions. The relevant documentation will be available within the 'sq_115 - London North West University Healthcare NHS Trust Soft Facilities Management Service ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b0a16489-26cf-4f1e-861d-6d326b60aa97 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure (above threshold) | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Nov 2024 | | Submission deadline | 6 Jan 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Sep 2025 - 30 Sep 2032 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £346,146,770 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | ATTAIN | | Locality | HARROW | | Post town | Harrow | | Postcode | HA1 3UJ | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI7 Outer London - West and North West | | ITL 3 | TLI72 Brent | | Local authority | Brent | | Electoral ward | Northwick Park | | Westminster constituency | Brent West | | Delivery location | TLI London | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79993100 - Facilities management services ## Release History - 22 Nov 2024 at 18:30 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b0a16489-26cf-4f1e-861d-6d326b60aa97 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/b0a16489-26cf-4f1e-861d-6d326b60aa97 22nd November 2024 - Opportunity notice on Contracts Finder ## Notice URLs - https://attain.bravosolution.co.uk/web/login.html - https://www.lnwh.nhs.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d313049d-0fdb-46dc-84c1-26a1e9f3282e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d313049d-0fdb-46dc-84c1-26a1e9f3282e.json.