---
title: "Interim Complaints Officer Managed Quarantine Services"
ocid: "ocds-b5fd17-d329cdef-ed4e-4ef8-8237-38b5493d770c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d329cdef-ed4e-4ef8-8237-38b5493d770c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d329cdef-ed4e-4ef8-8237-38b5493d770c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d329cdef-ed4e-4ef8-8237-38b5493d770c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DHSC"
published: "2022-01-20"
---

# Interim Complaints Officer Managed Quarantine Services

Buyer: DHSC  
Current stage: Award  
OCID: ocds-b5fd17-d329cdef-ed4e-4ef8-8237-38b5493d770c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d329cdef-ed4e-4ef8-8237-38b5493d770c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d329cdef-ed4e-4ef8-8237-38b5493d770c.json)

## Summary

The procurement process for the "Interim Complaints Officer Managed Quarantine Services" has been completed by the Department of Health and Social Care (DHSC), located in Leeds, England. The contract, valued at £12,433.60 and classified under miscellaneous business services, was awarded on 18 January 2022, following a selective procurement method via a framework agreement. The contract period spanned from 13 December 2021 to 31 January 2022, with the tender period closing on 10 December 2021.

This procurement presents potential opportunities for businesses specialising in managed services and recruitment, particularly those with experience in public sector contracts. Companies looking to expand their operations in the health and social care sector could benefit from engagements similar to this contract. The successful supplier, Hays Specialist Recruitment Limited, illustrates that larger organisations have the capacity to meet the demands of such contracts, pointing to a competitive landscape where established firms may have an advantage.

## Notice

Interim Complaints Officer Managed Quarantine Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/49c38a31-b7ce-4c77-83e5-f8149c01bbda |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jan 2022 |
| Submission deadline | 10 Dec 2021 |
| Future notice date | Not specified |
| Award date | 18 Jan 2022 |
| Contract period | 13 Dec 2021 - 31 Jan 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £12,433 |
| Lots value | Not specified |
| Awards value | £12,433 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DHSC |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HAYS SPECIALIST RECRUITMENT |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79900000 - Miscellaneous business and business-related services

## Release History

- 20 Jan 2022 at 09:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/49c38a31-b7ce-4c77-83e5-f8149c01bbda

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/49c38a31-b7ce-4c77-83e5-f8149c01bbda
  20th January 2022 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/8d000000HA6M/KiSE0TTKUtkPW0IvZDsSWURrD5RyP94eU3u7dahv8K4
  RM6160 Short-order-form-DHSC C63283 BI FINAL_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d329cdef-ed4e-4ef8-8237-38b5493d770c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d329cdef-ed4e-4ef8-8237-38b5493d770c.json.