---
title: "DHSC MQS Operate Priority Roles Complaints Officer"
ocid: "ocds-b5fd17-d35ddd2f-1060-4163-8474-56ffe5b5cfeb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d35ddd2f-1060-4163-8474-56ffe5b5cfeb"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d35ddd2f-1060-4163-8474-56ffe5b5cfeb.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d35ddd2f-1060-4163-8474-56ffe5b5cfeb.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH AND SOCIAL CARE"
published: "2021-10-11"
---

# DHSC MQS Operate Priority Roles Complaints Officer

Buyer: DEPARTMENT OF HEALTH AND SOCIAL CARE  
Current stage: Award  
OCID: ocds-b5fd17-d35ddd2f-1060-4163-8474-56ffe5b5cfeb

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d35ddd2f-1060-4163-8474-56ffe5b5cfeb)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d35ddd2f-1060-4163-8474-56ffe5b5cfeb.json)

## Summary

The Department of Health and Social Care has recently completed a procurement process for the position of Complaints Officer under the title "DHSC MQS Operate Priority Roles Complaints Officer." This tender falls within the supply services of personnel sector and was carried out in London, with an estimated contract value of £21,802.48. The procurement was conducted through a selective method as a call-off from a framework agreement, with the contract period commencing on 1st October 2021 and concluding on 30th November 2021. The tender was closed on 30th September 2021.

This tender presents a valuable opportunity for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) seeking to expand their operations in the public sector. Businesses involved in the staffing and personnel industry, particularly those providing consultancy and administrative support services, will find this contract relevant. Engaging in such tenders can foster growth by establishing relationships with government entities and broadening their service portfolio in a competitive environment.

## Notice

DHSC MQS Operate Priority Roles Complaints Officer

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3a2780a3-937d-4cc7-8718-9705259866ea |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Oct 2021 |
| Submission deadline | 30 Sep 2021 |
| Future notice date | Not specified |
| Award date | 10 Oct 2021 |
| Contract period | 30 Sep 2021 - 30 Nov 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £21,802 |
| Lots value | Not specified |
| Awards value | £21,802 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH AND SOCIAL CARE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | METHODS BUSINESS AND DIGITAL CONSULTING |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79620000 - Supply services of personnel including temporary staff

## Release History

- 11 Oct 2021 at 13:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3a2780a3-937d-4cc7-8718-9705259866ea

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3a2780a3-937d-4cc7-8718-9705259866ea
  11th October 2021 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000NeE0/2huyV5L5l4uK1EyPu.nfLfL_RsAfda4AqU1HvZzc_hg
  20211011_DHSC_MQS_C49218_Methods_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d35ddd2f-1060-4163-8474-56ffe5b5cfeb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d35ddd2f-1060-4163-8474-56ffe5b5cfeb.json.