---
title: "OUT OF HOURS EMERGENCY CALL SERVICE"
ocid: "ocds-b5fd17-d3618800-8d50-4f3d-b17c-c32b9c7ff8d0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d3618800-8d50-4f3d-b17c-c32b9c7ff8d0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d3618800-8d50-4f3d-b17c-c32b9c7ff8d0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d3618800-8d50-4f3d-b17c-c32b9c7ff8d0.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "WOKINGHAM BOROUGH COUNCIL"
published: "2024-09-30"
---

# OUT OF HOURS EMERGENCY CALL SERVICE

Buyer: WOKINGHAM BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-d3618800-8d50-4f3d-b17c-c32b9c7ff8d0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d3618800-8d50-4f3d-b17c-c32b9c7ff8d0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d3618800-8d50-4f3d-b17c-c32b9c7ff8d0.json)

## Summary

Wokingham Borough Council has initiated a tender for the provision of an "Out of Hours Emergency Call Service," categorised under office-support and customer services, specifically within the region of England, United Kingdom. The procurement process is currently at the tender stage, with an open procedure below the threshold. Interested parties should note the deadline for tender submissions is set for 25 October 2024 at 17:00 BST. The contract is scheduled to commence on 12 December 2024 and will run until 11 December 2026. This opportunity is targeted at service providers within the relevant CPV classifications.

This tender presents a significant opportunity for businesses specialising in office and customer support services to expand their portfolio by engaging with a local government authority. The open procurement method allows for broad competition, making it ideal for well-established businesses with the capacity to deliver emergency call services. However, it is not specifically geared towards SMEs or VCSEs, indicating a preference for larger firms with substantial capabilities to handle the demands of the contract period.

## Notice

Provision of Out of Hours Call services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/007f3ed0-e73e-422f-8821-4a57c597adc8 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Sep 2024 |
| Submission deadline | 25 Oct 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 12 Dec 2024 - 11 Dec 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WOKINGHAM BOROUGH COUNCIL |
| Locality | WOKINGHAM |
| Post town | Reading |
| Postcode | RG40 1BN |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ16 Berkshire West |
| Local authority | Wokingham |
| Electoral ward | Emmbrook |
| Westminster constituency | Wokingham |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342300 - Customer services
- 79500000 - Office-support services

## Release History

- 30 Sep 2024 at 14:58 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/007f3ed0-e73e-422f-8821-4a57c597adc8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/007f3ed0-e73e-422f-8821-4a57c597adc8
  30th September 2024 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.wokingham.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d3618800-8d50-4f3d-b17c-c32b9c7ff8d0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d3618800-8d50-4f3d-b17c-c32b9c7ff8d0.json.