---
title: "Digital Experience Monitoring Tool"
ocid: "ocds-b5fd17-d3639715-7524-4c9b-a7d6-704536e34335"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d3639715-7524-4c9b-a7d6-704536e34335"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d3639715-7524-4c9b-a7d6-704536e34335.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d3639715-7524-4c9b-a7d6-704536e34335.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BRITISH TRANSPORT POLICE AUTHORITY"
published: "2024-04-26"
---

# Digital Experience Monitoring Tool

Buyer: BRITISH TRANSPORT POLICE AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-d3639715-7524-4c9b-a7d6-704536e34335

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-d3639715-7524-4c9b-a7d6-704536e34335)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-d3639715-7524-4c9b-a7d6-704536e34335.json)

## Summary

The British Transport Police Authority has awarded a contract for the provision of a Digital Experience Monitoring Tool. The contract, with a value of £141,800 and a contract period from May 4, 2024, to May 3, 2026, was awarded to NEXTHINK LIMITED through a selective procurement method as a call-off from a framework agreement. The procurement stage was in the award phase, with the tender closing on April 5, 2024.

This tender by the British Transport Police Authority presents an opportunity for businesses providing software package and information systems services to compete. The contract is suitable for SMEs and can help businesses grow their portfolio. Interested businesses should align with the service category and be prepared to deliver services in the United Kingdom.

## Notice

G-Cloud 13 call off Licence for Digital Experience Monitoring Tool

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5bcac29e-f959-466c-9efc-66201e9a3f9f |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Apr 2024 |
| Submission deadline | 5 Apr 2024 |
| Future notice date | Not specified |
| Award date | 11 Apr 2024 |
| Contract period | 3 May 2024 - 3 May 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £141,800 |
| Lots value | Not specified |
| Awards value | £141,800 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRITISH TRANSPORT POLICE AUTHORITY |
| Locality | LONDON |
| Post town | North West London |
| Postcode | NW1 9LN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | Camden Town |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NEXTHINK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 26 Apr 2024 at 09:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5bcac29e-f959-466c-9efc-66201e9a3f9f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5bcac29e-f959-466c-9efc-66201e9a3f9f
  26th April 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d3639715-7524-4c9b-a7d6-704536e34335. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d3639715-7524-4c9b-a7d6-704536e34335.json.