---
title: "Effective Conversations"
ocid: "ocds-b5fd17-d36cb4a1-d7e8-4589-81e5-99f12fd4adde"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d36cb4a1-d7e8-4589-81e5-99f12fd4adde"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d36cb4a1-d7e8-4589-81e5-99f12fd4adde.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d36cb4a1-d7e8-4589-81e5-99f12fd4adde.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF BARKING AND DAGENHAM"
published: "2019-02-27"
---

# Effective Conversations

Buyer: LONDON BOROUGH OF BARKING AND DAGENHAM  
Current stage: Award  
OCID: ocds-b5fd17-d36cb4a1-d7e8-4589-81e5-99f12fd4adde

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## Summary

The London Borough of Barking and Dagenham is seeking to enhance staff capabilities through a training programme titled "Effective Conversations," which focuses on equipping staff with skills for managing challenging discussions with residents. The procurement process has entered the Award stage, with the contract effective from 1st September 2018 to 1st June 2020. The tender, classified under the CPV category of "Specialist training services," involves a single tender action method and has an awarded value of £77,000. The delivery location is Barking, specifically the area represented by postal code IG11 7LU.

This tender presents a valuable opportunity for service-oriented companies, particularly those with expertise in training and development, to engage with public sector clients. Small and Medium Enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) may find themselves particularly well-suited to compete, given the focus on staff development and relationship management within community contexts. Firms offering specialist training services are encouraged to explore similar contracts to expand their business within the public sector.

## Notice

Staff development programme to enable staff to have difficult conversations with residents, and manage relationships in a way which is less paternalistic

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4d63a08d-d375-4d1d-8a43-3472e1338cde |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Feb 2019 |
| Submission deadline | 31 Aug 2018 |
| Future notice date | Not specified |
| Award date | 30 Aug 2018 |
| Contract period | 31 Aug 2018 - 1 Jun 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £77,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF BARKING AND DAGENHAM |
| Locality | BARKING |
| Post town | Ilford |
| Postcode | IG11 7LU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI52 Barking & Dagenham and Havering |
| Local authority | Barking and Dagenham |
| Electoral ward | Abbey |
| Westminster constituency | Barking |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE CAMPAIGN |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80510000 - Specialist training services

## Release History

- 27 Feb 2019 at 16:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4d63a08d-d375-4d1d-8a43-3472e1338cde

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4d63a08d-d375-4d1d-8a43-3472e1338cde
  27th February 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d36cb4a1-d7e8-4589-81e5-99f12fd4adde. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d36cb4a1-d7e8-4589-81e5-99f12fd4adde.json.