---
title: "Irregular Migration Management Services (IMMS) Lot 1 - Operator Services"
ocid: "ocds-b5fd17-d3bf285f-6a71-4634-a2a6-a59c0fac8968"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-d3bf285f-6a71-4634-a2a6-a59c0fac8968"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-d3bf285f-6a71-4634-a2a6-a59c0fac8968.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-d3bf285f-6a71-4634-a2a6-a59c0fac8968.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOME OFFICE"
published: "2026-05-28"
---

# Irregular Migration Management Services (IMMS) Lot 1 - Operator Services

Buyer: HOME OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-d3bf285f-6a71-4634-a2a6-a59c0fac8968

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## Summary

The procurement process, overseen by the Home Office, involves the management of Operator Services at the Manston Reception Centre and associated Disembarkation Point(s) in Kent. This procurement falls under the "Canteen and catering services" category with additional classifications such as "Special-purpose road passenger-transport services" and "Security services." The location of the services is in the South East region of the United Kingdom. The procurement has progressed to the Award stage, with the contract capped for an initial term of six years, commencing on 6th May 2026, potentially extending up to ten years under a competitive procedure with negotiation. The total contract value is £539,116,089 GBP, reflecting both quality and social value considerations in the award criteria.

This tender provides a significant growth opportunity, particularly for SMEs within service-based industries, specialising in operational management, security, and transport services. The initial contract period is robust, ensuring longer-term service provision with high market value. Companies engaged in security operations, administrative services, and facility management, particularly those experienced with large-scale government contracts, are well-suited to compete for and benefit from this opportunity. Additionally, given the selective procurement method adopted, potential suppliers have the chance to position themselves favourably by demonstrating value beyond mere pricing, ensuring diverse business growth avenues in public sector operations.

## Notice

The Authority conducted a procurement exercise for the provision of Operator Services at the Manston Reception Centre and associated Disembarkation Point(s) in Kent. The appointed Operator Services Provider is responsible for supporting with the registering of Service Users into the UK immigration system and delivery of operational services from disembarkation through to dispersal. A comprehensive specification was provided within the tender documentation. Submitted proposals were evaluated against criteria covering quality, social value, and price. The contract is awarded for an initial term of 6 years with an option to extend for up to an additional four 12-month periods. The contract is fully flexible, with the awarded contract value representing the maximum potential cost over the full 10-year term. In line with Government policy, usage is expected to decrease over time, which will result in corresponding reductions to both the duration and overall value of the contract. The award criteria were based on a combination of price and quality, evaluated using a Price per Quality Point (PQP) methodology. This included a 10% quality weighting allocated specifically to Social Value. This notice pertains solely to the award of Lot 1.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d01f6a9a-c4bc-4dc3-a323-c3422ba68226 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation (above threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 May 2026 |
| Submission deadline | 15 Nov 2024 |
| Future notice date | Not specified |
| Award date | 5 May 2026 |
| Contract period | 5 May 2026 - 5 May 2032 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £521,300,000 |
| Lots value | Not specified |
| Awards value | £539,116,089 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MTC DEFINITIVE |

## CPV Codes

### Divisions

- 55 - Hotel, restaurant and retail trade services
- 60 - Transport services (excl. Waste transport)
- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services
- 90 - Sewage, refuse, cleaning and environmental services
- 98 - Other community, social and personal services

### Codes

- 55500000 - Canteen and catering services
- 60130000 - Special-purpose road passenger-transport services
- 75000000 - Administration, defence and social security services
- 79710000 - Security services
- 79713000 - Guard services
- 79993000 - Building and facilities management services
- 85100000 - Health services
- 90911100 - Accommodation cleaning services
- 98341000 - Accommodation services
- 98341110 - Housekeeping services

## Release History

- 28 May 2026 at 11:03 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d01f6a9a-c4bc-4dc3-a323-c3422ba68226
- 11 Oct 2024 at 15:15 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/12cc9dfe-8228-46df-87ce-21b7967c42e7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d01f6a9a-c4bc-4dc3-a323-c3422ba68226
  28th May 2026 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/12cc9dfe-8228-46df-87ce-21b7967c42e7
  11th October 2024 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6325c809-3db3-4b0e-bfe4-377039d6cd41
  n/a

## Notice URLs

- http://www.gov.uk/home-office

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-d3bf285f-6a71-4634-a2a6-a59c0fac8968. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-d3bf285f-6a71-4634-a2a6-a59c0fac8968.json.